A sim card would only work or NOT work, now connection TO the card is a different story.
AT&T has, numerous times in the past, cited a "bad" SIM card as a possible source of dropped calls, poor reception, etc.
They may be full of crap, just saying ...
Yeah I heard that too when I was in an AT&T store just recently, that might be related to other safety issues though, in some European countries all the subscribers sim cards were replaced with new ones free of charge automatically (mailed to them) due to the oldschool sim cards being too easy to dublicate, yes copying them was (is) possible. Unless AT&T truely had some bad batch of cards, there really isn't anything like that. I mean have you ever had a "bad" credit card, well yes once it wore out but there is no magnetic strip on a sim card, so it either reads or not, again if they had some cheapo cards that werent working like they should then yeah, but it would in that case not only loose the call it would reset the phone, and it would be IMPOSSIBLE for it to have something to do with "bad reception" as this would be an "either works or not" situation, it would be like saying oh my car gets poor miles per gallon because the fuel gauge doesnt work right...