How do I reclaim iPhone storage space taken up by 'Other'?

We've been getting numerous reports of users, who have attempted to sync their iPhones after the latest iTunes updates (7.4.x), finding that iTunes shows space on their iPhone occupied by something specified only as 'Other'. Often, this space may be only small amounts (a few megabytes), but we have received reports of 'Other' taking up as much as 4 gigabytes.

Unfortunately, scouring available information sources and speaking with Apple hasn't led to any type of easy resolution.

If you're experiencing this issue under any version of iTunes, you'll need to restore your iPhone to reclaim the space occupied by Other. That is the only known solution at this time.

If you've found another solution to the 'Other' issue, please let us know.

Presumably this issue will be rectified by the next iTunes update.

UPDATE: User Andrew S. said he deleted "a substantial number of text threads containing pictures and videos" to clean out half of the "Other" storage on his phone. Andrew claims he went from having zero free space to 1.88GB by using this technique.


It worked! Thank you 50 times! No restore, my phone is not jailbroken. It saved aggravation and time. I had almost 9 gigs of other after 3.1.2 upgrade. I think it happened when someone called during sync process. Very easy solution indeed.

confirmed.
not a jailbreak phone.
upgrade interrupted.
ended up 'other' filling up iphone space.

the diskaid fixed it.
thanks

thanks for the info on the web site worked great!!!!

thanks a lot, mate!

Cheers...

YOU ARE A GOD!!!!!! THANK YOU!!!!!!!!!!!

wow...2 hours wasted looking for a solution and diskaid worked in 2minutes! got my 5.5G back!

Worked Perfectly!!!!! thank you soooooo much!!!

Nah, dude, this didn't work.... Whilst it let me delete the files you mentioned beautifully, unfortunately, no music or podcasts played after this treatment.

Solution ended up being to restore anyway.

iPhone 3GS with 4.0 software.

I find it amusing that 3 words after saying "Nah, dude" you use the word "whilst" :)

This works! I actually deleted all the files in each F01-F45, I didn't delete the folders themselves, I wasn't sure if I should have deleted them. It took a while seeming as I couldn't shift+click and delete them all, but it saved me a ton of memory on my new phone. In case someone was wondering, this does work on iphone 4! and iOS 4.0.1!

Fuck you, deleting all files also means all the songs are deleted
Go rot in hell

It does work, but you have to uncheck all music, videos & movies. Then sync with iTunes, then recheck them all again & hit sync again. I tried this after I realized none of my songs worked after the Diskaid trick, no restore from backup needed. It worked for me.

This worked after I deleted the files from the music folder, but when my songs recovered, the I lost the free memory I gained before.

Gee thanks. Tried this solution and wasn't able to play any music, podcast, or videos afterwards. Tried resetting, etc. with no success. Forced to do a restore now...

Hi.

Thank's a million!
I deleted everything (including subfolders) under iTunes_Control/Music and it worked wonders.

I have a iphone4 with ios 4.2.1 and got this problem when I had to restore mye Iphone due to a change of operator. I got freed about 6 gigs of music.

Resynced after delete and voila! :)

-m

It worked! Thank you very much for sharing! God bless!

Holy f***!

It worked! I f***ing love you! Thank you so much!

Yes, that totally worked! Thanks for the suggestion!

8.4gB to 0.23gB in one action!

Genuis.

Now all I have to do is find the 0.23gB ;)

YOU ARE A SCHOLAR AND A GENTLEMAN, SIR!
NOW GO INTO THE STABLES, AND PICK ONE OF MY FINEST HORSES!

THANX, worked like a charm!legen-dary!

Fan-frickin-tastic. I was able to install openSSH and winSCP without issue and then I deleted the files you mention. Now I have zero in the "other" category. It actually didn't nuke my music, but I have a first gen 2g (jailbroken and unlocked) and I don't have the space to really keep music of significant quantity on my phone (iPod is more than fine). So now I have almost 800mg more space available on my precious 4G. :) Thanks so much.
SOLVED. yay.

Thank You......This WORKS!!!!

10/10 worked 1st time :D legend thanks :D

You are great, solved!
thx

THANKU DUDE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! best advice for us rebels

Hey I am a bit confused on how to get the wINSCP, My Phone is a 8gb 3g unlocked iphone version 3.1.2. This same problem happened to me as well.

Do I download it to CPU? Or do I download it straight to my Phone?
When I download it how do I get it over to my Iphone. Please help?

easiest way: use a utility such as phoneview (for mac) and look in the video/audio for what you don't want there. Often is caused by itunes rentals that don't delete properly!

Warning: PLEASE READ BEFORE PERFORMING A RESTORE!

BEFORE you do any kind of restore, make sure to back up all your personal data! Do not trust iTunes to do it for you because it won't! Things like contacts and app specific data like finance reports and logs need to be backed up if you ever want to see them again. I made this mistake and lost months of work, my fault, but you don't have to make the same mistake.

I didn't even know it was possible to do such a thing. I never used WinSCP before, but here is the walk through of how to login to your phone using it. http://winscp.net/eng/docs/faq_iphone
Thanks so much, I didn't want to restore my phone

After delete all files from the /private/var/mobile/Media/iTunes_Control/Music,
I cant play my musics and videos ... !! any solutions?