Frequently Asked Questions
Below you'll find answers to hundreds of questions related to using your iPhone and iOS. Either browse the questions by topic, or use the search bar to search for the question you need answered.
Accessories (3)
Apple App Store (6)
- What does App Store Error 1009 mean?
- How can I turn off / lock in-app purchases on the iPhone?
- How do I transfer purchases from my iPhone to a computer / iTunes?
- How do I get a list of my purchased iPhone apps?
- Why do apps I've downloaded/purchased directly on my iPhone not sync/appear in iTunes?
- How do I uninstall an iPhone AppStore application?
AT&T (4)
Audio (11)
- Does AT&T / Sprint / Verizon support iPhone 5 wideband / HD audio?
- How can I increase the volume limit on my iPhone iPod app?
- What does the iPhone icon with 30 inside a circle mean?
- Is my right / left iPhone speaker broken? One speaker doesn't work.
- How can I increase the volume (make sound louder) on my iPhone speaker?
- How do I transfer music or playlists from my iPhone to a computer?
- My iPhone sometimes stops outputting sound after I remove my earbuds/headphones? How can I fix this?
- Will the iPhone support the Ogg Vorbis (.ogg) audio format?
- What audio formats will the iPhone play/support?
- Will the iPhone use the same headphones as an iPod?
- Does the iPhone support A2DP (Stereo Bluetooth Audio)
Calendar (4)
Camera Roll (3)
Contacts (2)
Cydia (8)
- I accidentally deleted Cydia, how do I get it back?
- How can I fix Cydia error: Wow, you exceeded the number of package names this APT is capable of?
- Why does reloading data in Cydia take so long?
- How do I delete a Cydia app like a normal app?
- Where can I find my Cydia account number?
- How can I backup / restore Cydia iPhone apps free without iTunes?
- How do I add a new iPhone source / repo (repository) to Cydia?
- How do I uninstall an iPhone application using Cydia?
Data (7)
- How can I fix syncing problems between MobileMe and the iPhone?
- How much 3G data does FaceTime video calling use on the iPhone 4?
- Can I use my iPhone 4 data plan on the iPad 3G?
- How do I set up MobileMe on my iPhone?
- How can I completely erase all personal data from / reset my iPhone?
- How can I completely erase all personal data from my jailbroken iPhone?
- Can I turn off data roaming on my iPhone?
Downgrade (7)
- Can I downgrade my iPhone firmware from iOS 7 beta to iOS 6?
- Can I downgrade my iPhone firmware from iOS 6 to iOS 5.1.1?
- How can I downgrade my iPhone firmware from iOS 4.3.4 to 4.3.3?
- How can I downgrade my iPhone firmware from iOS 4 to 3.1.3?
- How can I downgrade my iPhone firmware from iOS 4.0.2 to 4.0.1?
- How can i downgrade from iTunes 9?
- How can I downgrade from iPhone firmware 3.1?
Email and Messaging (28)
- How do I add or remove VIP senders in iOS Mail?
- Can I remove an old email address from iOS autofill / autocomplete?
- How can I text / MMS multiple photos from the iPhone?
- How can I block spam text messages on Verizon?
- How can I report / block spam text messages on my AT&T iPhone?
- How can I turn off / disable iPhone "Cannot Get Mail" errors?
- How can I block a phone number on the iPhone (calls / texts)?
- How to fix Gmail incorrect password/user name error on iPhone?
- How can I hide the keyboard in the messages app (SMS) on the iPhone?
- Will the iPhone notify me with alerts when I receive a new email?
- Can I change the email notification sound on my iPhone?
- How can I email a photo from my iPhone?
- How can I email multiple photos from my iPhone?
- What is the iPhone group messaging setting in iOS 4?
- How can I fix blank emails on iPhone / iOS 4?
- Why does my iPhone Gmail say archive instead of delete?
- Can I change / reorder my list of iPhone Mail accounts?
- Can I connect to my Hotmail account on the iPhone?
- What determines the email address that photos and web site links come from?
- How can I turn off the home screen preview of SMS/text messages?
- How can I setup IMAP for GMail on my iPhone?
- Is there a way to delete multiple or all messages at a time?
- How can I forward a SMS text message?
- How can I send a SMS text message to multiple recipients?
- How can I read my Gmail on my iPhone?
- How can I send a multimedia message (MMS) from the Apple iPhone?
- Will instant messaging be available on the iPhone?
- What special email functions will the iPhone have?
Facebook (2)
Games (3)
General (30)
- How can I rename my iPhone?
- How do I see / find what version of iOS my iPhone is running?
- How can I opt out of Apple diagnostics / Carrier IQ on the iPhone?
- What is iCloud?
- Where can I download an iPhone user manual / guide?
- What is iPhone airplane mode?
- Can I use my old iPhone on Verizon Wireless?
- What does the pad lock icon with the arrow on my iPhone mean?
- How can I find my iPhone's unique device identifier (UDID)?
- Can I recover a forgotten iPhone restrictions passcode?
- How can I opt out of Apple iPhone location tracking?
- How can I opt out of Apple iAd data collection?
- How can I type an Apple symbol / logo on the iPhone keyboard?
- How can I block incoming calls on my iPhone?
- Is my warranty replacement iPhone 4 a refurbished phone?
- What are the choices in Apple's free iPhone 4 case program?
- How can I get my iPhone 4 Bumper case refund from Apple?
- When can I order / pre-order the white iPhone 4?
- How can I get my free iPhone 4 case from Apple?
- How can I unlock the iPhone when I've forgotten my pass code?
- Can I buy the iPhone 4 without a contract?
- How can I find / look up my iPhone serial number?
- How do I reset the iPhone home screen layout?
- Why does my iPhone screen go blank on a call?
- Why won't my iPhone learn curse words? Can I force it to?
- Can I buy the iPhone 3G without a contract?
- Can I talk on my iPhone and browse the internet at the same time?
- What do the proximity and orientation sensors in the iPhone do?
- Will the iPhone operating system take up my storage space?
- When will the iPhone be released/available?
Google Chrome (2)
GPS (4)
iOS 4 (6)
- How can I fix slow iOS 4 on my iPhone 3G?
- How do I delete / remove app folders on the home screen in iPhone OS 4 / iOS 4?
- What happened to double-click home button shortcuts in iOS 4 (camera / favorites)?
- How do I create app folders on the home screen in iPhone OS 4 / iOS 4?
- How do I use multitasking on an iPhone with iOS 4 / iPhone OS 4?
- What is the release date for the iPhone OS 4 / iOS 4 firmware update?
iOS 5 (11)
- How can I tell if I am sending an iMessage or an SMS text message?
- Where is the camera button on my iPhone iOS 5 lock screen?
- Where is the iPod app icon in iOS 5?
- How can I put the Newsstand app in a folder?
- How do I get my iPhone to send messages using iMessage?
- How do I setup iMessage?
- What devices are getting the iOS 5 upgrade from Apple?
- When will iCloud be available / what is the iCloud release date?
- Will messages sent via iMessage use up my text messages?
- What is iMessage?
- What is the iOS 5 release date?
iOS 6 (7)
iOS 7 (4)
iPhone 3G (6)
iPhone 3GS (4)
iPhone 4 (3)
iPhone 4G (3)
iPhone 4S (10)
- Does iOS 5.1 make my iPhone 4S 4G LTE capable?
- Will my existing iPhone 4 case / bumper fit the iPhone 4S?
- Does the iPhone 4S support 4G / LTE?
- What is the price / cost of the iPhone 4S?
- What is the unsubsidized or no-contract price / cost of the iPhone 4S?
- Will the iPhone 4S work on any carrier / network?
- Will unlimited data plans be grandfathered in for the iPhone 4S?
- Will there be an unlocked iPhone 4S?
- How can I check my iPhone upgrade eligibility?
- When can I pre-order / reserve the iPhone 4S?
iPhone 5 (12)
- Can I use the Sprint / Verizon iPhone 5 (A1429) on T-Mobile's network?
- Can I use the Sprint / Verizon iPhone 5 (A1429) on AT&T's GSM network?
- Can I use my iPhone 5 nano-SIM card in older iPhones?
- Can I keep my unlimited data plan with the iPhone 5?
- What is the iPhone 5 screen resolution / size?
- Can I buy the iPhone 5 without a contract?
- Can I use the Sprint / Verizon iPhone 5 (A1429) on AT&T's LTE network?
- Can I use the AT&T iPhone 5 (A1428) on Sprint or Verizon?
- What do the iPhone 5 model numbers mean (A1428 / A1429)?
- Does the iPhone 5 support 4G / LTE cellular data?
- When can I pre-order the iPhone 5?
- What is the iPhone 5 release date?
iPhone Applications (13)
- Can I automatically download iPhone app updates?
- Why did my YouTube app disappear?
- How do I downgrade an iPhone app to a previous version?
- How do I delete / remove an iPhone app that is stuck installing?
- How do I turn off old notifications when using MobileNotifier?
- How can I fix waiting iPhone apps that will not install?
- Can I reinstall iPhone applications already purchased / bought on iTunes for free?
- How can I find a missing iTunes icon on the iPhone?
- Can I cancel an app download on the iPhone?
- What does the plus sign (+) mean in front of apps in the iPhone app store?
- How can I organize iPhone apps on my home screen into folders?
- How can I force quit an iPhone application?
- How do I uninstall an iPhone AppStore application?
iPhone Backup (8)
- How can I restore iPhone data from an iTunes backup?
- How can I restore iPhone data from an iCloud backup?
- What iPhone data is backed up by iCloud?
- How do I backup my iPhone with iCloud?
- How do I backup my iPhone with iTunes?
- Where are iPhone backup files stored on my Windows computer?
- Where are iPhone backup files stored on my Mac computer?
- What iPhone data is backed up by iTunes?
iPhone Baseband (3)
iPhone Battery (4)
iPhone Bluetooth (3)
iPhone Calling (9)
- Why is my number blocked when I call from the iPhone?
- How can I push to talk (PTT) on the iPhone?
- How can I store an international number in iPhone Contacts?
- How can I dial an international number on the iPhone?
- How can I block a phone number on the iPhone (calls / texts)?
- How do I save / dial an extension on the iPhone?
- How can set the number of rings on my iPhone before voicemail picks up?
- How can I delete a single call on my iPhone recents list?
- How can I make a conference call / three-way call on my iPhone?
iPhone Firmware (41)
- Where can I download iOS 6.x firmware files for the iPhone 5?
- Where can I download iOS 6.x firmware files for the iPhone 4S?
- Where can I download iOS 6.x firmware files for the iPhone 4?
- Where can I download iOS 6.x firmware files for the iPhone 3GS?
- Where can I download iOS 5.x firmware files for the iPhone 4S?
- What is the difference between iOS 5.0.1 build 9A405 and 9A406?
- How can I update iOS 5 over the air (OTA)?
- Where can I download iOS 5.x firmware files for the CDMA iPhone 4?
- Where can I download iOS 5.x firmware files for the GSM iPhone 4?
- Where can I download iOS 5.x firmware files for the iPhone 3GS?
- Can I update to iOS 4.3 firmware on the iPhone 3G?
- Will Apple release iOS 4.3 for the Verizon iPhone 4?
- What is the release date for the iPhone iOS 4.3 firmware update?
- Where can I download 4.x firmware files for the Verizon iPhone 4?
- What is the release date for iPhone iOS firmware 4.2?
- Where can I download 4.x firmware files for the iPhone 3G?
- Where can I download 4.x firmware files for the iPhone 3GS?
- Where can I download 4.x firmware files for the iPhone 4?
- What is the release date for the iPhone OS 4.1 firmware update?
- How can I update my iPhone firmware / OS?
- Where can I download 3.x firmware files for the iPhone 3GS?
- Where can I download 2.x firmware files for the iPhone 3G?
- Where can I download 3.x firmware files for the iPhone 3G?
- Where can I download 3.x firmware files for the original iPhone (2G)?
- Where can I download 2.x firmware files for the original iPhone (2G)?
- Where can I download original iPhone 1.x firmware files?
- Will my original iPhone (2G) run iPhone OS 4.0?
- Can the iPhone 3G / original iPhone (2G) support multitasking?
- Is firmware version 3.2 coming to the iPhone?
- Can I upgrade to iPhone OS 4.0 on my original (2G) iPhone?
- Why hasn't Apple released an update to iPhone OS 3.1.2?
- How do I install/upgrade to iPhone OS 2.0?
- What new features are coming in iPhone Firmware 2.0?
- How can I downgrade from 1.1.3 to an earlier version of iPhone firmware?
- Where can I download iPhone firmware 1.1.3?
- What is included in iPhone firmware 1.1.3?
- Where are iPhone firmware files stored on my computer?
- What extension do iPhone firmware files have?
- How can I downgrade my iPhone from firmware 1.1.1 to 1.0.2 or earlier?
- Is there a way to update/restore my iPhone with a selected version of iPhone firmware?
- What new features or updates are included in iPhone firmware version 1.1.1?
iPhone Hacking (6)
- How can I access the command line / prompt on my iPhone?
- How do I transfer files to / from my iPhone with SSH (Mac / Windows instructions)?
- How do I SSH into my iPhone (Mac / Windows instructions)?
- How do I change iPhone app icons without jailbreaking?
- When using AppSnapp/jailbreakme.com from my 1.1.1 iPhone, Safari just crashes and nothing happens. What gives?
- How can I downgrade my iPhone from firmware 1.1.1 to 1.0.2 or earlier?
iPhone Hardware (2)
iPhone Insurance (2)
iPhone Jailbreaking (14)
- How can I jailbreak iOS 6.1.3 / iOS 6.1.4?
- Can I jailbreak the iPhone 5?
- How can I fix the Absinthe Lockdown Error?
- How can I run Absinthe 2.0 on Mountain Lion (OS X 10.8)?
- Where can I download redsn0w jailbreak software?
- Can I jailbreak iPhone 4S untethered?
- What is semi-tethered iPhone jailbreaking?
- Can I jailbreak iPhone iOS 4.3.4 untethered?
- Why does Cydia say pending tss queue / request on my iPhone?
- What is the Cydia iPhone app?
- What is tethered vs. untethered iPhone jailbreaking?
- How can I backup jailbreak (Cydia) iPhone apps?
- How do I boot my iPhone with a tethered jailbreak?
- Is my iPhone 3GS an MC model (tethered jailbreak)?
iPhone OS 2.0 (2)
iPhone OS 3.0 (2)
iPhone Software (5)
iPhone Syncing (2)
iPhone Tweaks (4)
iPhone Unlocking (4)
iPhone Updates (4)
- Will an iPhone update lose contacts on my device?
- How many iPhone 3.0 models will be released in 2009?
- When attempting to update my iPhone I get the following error: "Cannot Update, Unknown Error (1602)." How can I update?
- Is there a way to update/restore my iPhone with a selected version of iPhone firmware?
iPhone Video (3)
iPod + iTunes (4)
iTunes (10)
- Where is cover flow in iTunes 11?
- How do I redeem an iTunes gift card?
- How can I change my iTunes / App Store password?
- How do I get an iPhone app refund on iTunes?
- Why won't iTunes see / detect my iPhone? (Mac)
- How can I sign out of my iTunes account on the iPhone?
- Can I update to iTunes 9.0.2 with a jailbroken or unlocked iPhone?
- How do I transfer music or playlists from my iPhone to a computer?
- Can I Update to iTunes 8.1 With a Jailbroken iPhone?
- How do I reclaim iPhone storage space taken up by 'Other'?
Jailbreaking (13)
- How can I save iPhone SHSH blobs locally with TinyUmbrella 5.0?
- How can I speed up / make Cydia faster on my jailbroken iPhone?
- How do I jailbreak iPhone iOS 4.1 with PwnageTool?
- How do I jailbreak iPhone iOS 4.0 / 4.1 with Greenpois0n?
- How do I jailbreak iPhone iOS 4.0 / 4.1 with Limera1n?
- How can I jailbreak my iPhone with Spirit?
- How can I back up my SHSH blobs / ECID SHSH before jailbreaking?
- Can I update to iTunes 9.0.2 with a jailbroken or unlocked iPhone?
- Can I Jailbreak iPhone OS 3.0?
- Can I Upgrade to Mac OS X 10.5.7 with a Jailbroken iPhone?
- How can I copy Cycorder Videos from my iPhone?
- Can I Update to iTunes 8.1 With a Jailbroken iPhone?
- How do I uninstall an iPhone application using Cydia?
Keyboard (3)
Miscellaneous (6)
MMS (5)
MobileSafari (7)
- How can I open Safari links in the background on my iPhone?
- How can I change my iPhone default browser?
- How can I upload files / images with Safari on the iPhone?
- How do I use the Safari "find text" feature in iOS 4.2?
- How can I clear the iPhone Safari web browser cache?
- How can I create bookmark folders in Safari on the iPhone?
- How do I remove the debug console window on my iPhone?
Multitasking (2)
Music (2)
Networking (2)
Photos (4)
Pre-Order (2)
Security (5)
Siri (7)
Sounds and Ringtones (10)
- How do I turn off repeat message alerts on iPhone?
- My iPhone ring/silent switch is stuck on mute, how can I turn on sound?
- How do I silence the iPhone ringer / enter vibrate mode?
- How can I get a silent text tone on my iPhone?
- How can I assign an iPhone text tone to a specific contact?
- How can I fix a broken ring/silent switch on the iPhone?
- How can I get a silent ringtone on my iPhone?
- How can I assign an iPhone ringtone to a specific contact?
- How can I make custom iPhone ringtones with iTunes?
- Will I be able to use iTunes music for my ring tones?
Stocks (3)
Storage (2)
Syncing (7)
- Can I sync my iPhone with multiple iTunes libraries?
- Can I sync my Google calendar with my iPhone?
- Can I sync my Yahoo calendar with my iPhone?
- How can I reset the sync history for my iPhone?
- iTunes tells me it can't sync data to my iPhone because of an "error remapping record identifiers." What can I do?
- I'm unable to sync contacts because of an error "pushing data" to my iPhone, what can I do?
- How do I reclaim iPhone storage space taken up by 'Other'?
Technical (22)
- What is the iPhone iOS SpringBoard?
- Does the iPhone support dual / multiple SIM cards?
- How do I remove / replace the iPhone SIM card?
- What is the focal length of the iPhone camera?
- What kind of SIM card does the iPhone 4 use?
- How much RAM / memory does the iPhone 4 have?
- What is the Apple iPhone 4 Retina Display?
- What programming language are iPhone apps written / coded in?
- How do I change my iPhone root password?
- What Bluetooth profiles does iPhone OS 3.0 support?
- What Bluetooth profiles does the iPhone support?
- Does the iPhone have GPS support?
- Will a T-Mobile SIM card work in my iPhone? They are both GSM/EDGE.
- Will the iPhone support the Ogg Vorbis (.ogg) audio format?
- What audio formats will the iPhone play/support?
- Does the iPhone support Flash?
- Does the iPhone support Java?
- Does the iPhone support Javascript?
- Does the iPhone support A2DP (Stereo Bluetooth Audio)
- Will the iPhone work in Europe, Asia, etc?
- Will the iPhone support Cingular's 3G network?
- What are the iPhone specs?
Troubleshooting (19)
- How to fix iTunes error 3194?
- How to fix not enough disk space error on iPhone?
- How can I fix iPhone 4S audio problems / outgoing call audio?
- How can I restore iPhone to factory settings with iTunes?
- How do I exit safe mode on my jailbroken iPhone?
- How can I fix my iPhone alarm?
- How can I exit / get out of iPhone DFU mode?
- How do I put my iPhone 4 into DFU / recovery mode?
- How can I put my iPhone in field test mode / check antenna signal strength in dB?
- Why are Safari / Camera icons missing on my iPhone?
- How do I put my iPhone 3G / original iPhone (2G) into DFU / recovery mode?
- How do I put my iPhone 3GS into DFU / recovery mode?
- How can I turn off or restart my iPhone?
- How can I force my iPhone to reboot / restart / reset?
- How can I restore my iPhone with iTunes when it boots to a black screen?
- How can I stop my iPhone from dropping calls?
- How can I force quit an iPhone application?
- My iPhone 3G apps stopped working and my music is gone. Is there a solution to this problem?
- How do I reclaim iPhone storage space taken up by 'Other'?
Unlocking (2)
- Can I jailbreak the Verizon iPhone 4?
- What is the price / cost of the Verizon iPhone personal hotspot?
- What is the price / cost of the Verizon iPhone data plan?
- Can I exchange my upgrade for the Verizon iPhone?
- Can I trade in my existing phone for a Verizon iPhone?
- Can I buy the Verizon iPhone 4 without a contract?
- Will my existing AT&T case / bumper fit the Verizon iPhone 4?
- Can I use the Verizon iPhone on Sprint or other CDMA networks?
- Is Verizon the exclusive carrier of the CDMA iPhone 4?
- Where can I buy the Verizon iPhone?
- Can I get the Verizon iPhone even if I'm not eligible for an upgrade?
- What is the price / cost of the Verizon iPhone?
- What Verizon iPhone data plans are offered?
- Can I sync iOS apps and music I already own to a Verizon iPhone?
- Can I activate my Verizon iPhone at the Apple Store?
- Can I transfer my AT&T iPhone to the Verizon Network?
- Can I keep / transfer my current phone number to a Verizon iPhone?
- Can I access my existing voicemail messages on the Verizon iPhone?
- How can I save my existing Verizon voice mail messages before iPhone activation?
- Can the Verizon iPhone 4 make simultaneous data and voice calls?
- Will the Verizon iPhone 4 work on the 4G LTE network?
- Can I exchange my new Verizon cell phone for an iPhone?
- Will my existing Verizon apps work on the iPhone?
- What Verizon Wireless apps will be available on the iPhone?
- How can I check my Verizon iPhone upgrade eligibility?
- Can I redeem my New Every Two credit for a Verizon iPhone?
- When / How can I pre-order the Verizon iPhone 4?
- What is the Verizon iPhone release date?
Video (10)
- How do I turn a video into a picture on my iPhone?
- What size are HD video files on the iPhone 4?
- What video formats are supported on the iPhone 4?
- Will the iPhone 4 output 720p HD video using HDMI or a 30-pin dock connector?
- How can I play Netflix movies on my iPhone?
- How can I record video on my original 2G iPhone / iPhone 3G?
- Is Hulu available on the iPhone?
- How can I copy Cycorder Videos from my iPhone?
- Can I use a video as wallpaper on the iPhone?
- Can I watch Google Video on the iPhone?