How to fix Gmail incorrect password/user name error on iPhone?

Sometimes the iPhone mail app will intermittently stop getting Gmail and the dialog box below will appear. The message "The user name or password for imap.gmail.com is incorrect" can show up even if you have made no changes to your Gmail account settings on the iPhone.

iphone gmail wrong password

Here are instructions on how to fix this problem should it occur on your device:

1. Quit all mail clients that are accessing the affected Gmail account. This means the Mail app on the iPhone and any other place you are accessing your Gmail from such as a computer.

2. Open Safari on the affected iPhone and navigate to this page: http://www.google.com/accounts/DisplayUnlockCaptcha

3. Enter your full Gmail address, password and type the characters you see in the picture. Touch the unlock button to verify your account.

4. Open the Mail app and your Gmail access should be restored.


Thanks a bunch!

Ok everyone. After trying various "fixes" that didn't work, this is what worked for me: on your phone, delete your Gmail account. I also turned off my pc browser. Then , add the Gmail account back on the phone. Worked for me.

Tried that - didn't work for me.

Worked like a charm! Thank you!

Din not work at all. Followed the exact steps !

I followed your instructions and when I got to the unlock capture page but is only asked for my email and password. Then after submitting it went to a page with a verification link to click. I clicked it and it said my account had bee verified and that the verification only lasts ten minutes. I tried to set up my gmail again and got the same message, the imap thing you have above. What am I doing wrong?

I had the exact same problem. Recently I put extra protection on my G-mail account by putting a "2-step verification process" on my email account. This will keep you from checking your G-mail on your phone. I went (on a computer) and logged on and took that off I instantly was able to access my emails on my phone. I didn't have to put a password in or anything. I just clicked onto the app once I did it and all my emails were there :)

Perfect that was the solution, thx

YES!!! That solution worked. THANK YOU for being awesome and sharing!

https://accounts.google.com/b/0/IssuedAuthSubTokens#accesscodes

New code.

Thanks for the link!

Thnx, the other solutions didn't work for me, but this one did!

Dier sar / madam. may email not open password is no remembar pluse help me may acc

Thank you! This worked for me as well.

This link brought me to a list of apps I've approved to use my gmail account (after logging in). And each app allows me to revoke access. But I don't know which of these is supposed to be the Apple email app. Do you know what it's called?

That's not the part you need -- if you scroll down on that page, you have to generate a password for your iOS device. It will give you a 16-character password that circumvents the verification PIN step, which you enter in your gmail account settings on your phone. Tried it and it just worked for me.

This is the fix, I've had to do it on every iOS device I've had - but I always forget when I try to use a new one!

Finally--a fix for the gmail password error code on my iPhone! Your link to generate application-specific access codes to by-pass the 2-step verification process worked perfectly and quickly!

Thank you for the advice.

Worked for me as well. Thank you so much.

Genius! Thank you!

Thank you. It works. :)

FINALLY!! Thank you so much, I was getting really aggravated and didn't know why it was telling me my password was wrong when it clearly wasn't. I didn't want to have to disable the 2-step verification and this helped me figure out how to fix my problem.

THANK YOU

I did the same thing and it worked perfectly !! Thanks a bunch. Two days to figure it out :( . Now it is solved.! :)

Oh my gash thank you! that was the only thing that worked and I've been locked out of my email for months!!

Thank you soo much. The 2-step verification was the problem. I was just able to get access on the IPhone following your instructions to turn the 2-step off.

thanks so much!

That was it - Brilliant!! thanks

Thanks a lot for the tip! The "2-step-verification" is the culprit!!!

YES !!! I HAD THIS PROBLEM FOR AGES.. DISABLED THE STEP 2 VERIFICATION AND NOW WORKS PERFECTLY !!!

THANKS