How to fix Gmail incorrect password/user name error on iPhone?
Sometimes the iPhone mail app will intermittently stop getting Gmail and the dialog box below will appear. The message "The user name or password for imap.gmail.com is incorrect" can show up even if you have made no changes to your Gmail account settings on the iPhone.
Here are instructions on how to fix this problem should it occur on your device:
1. Quit all mail clients that are accessing the affected Gmail account. This means the Mail app on the iPhone and any other place you are accessing your Gmail from such as a computer.
2. Open Safari on the affected iPhone and navigate to this page: http://www.google.com/accounts/DisplayUnlockCaptcha3. Enter your full Gmail address, password and type the characters you see in the picture. Touch the unlock button to verify your account.
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4. Open the Mail app and your Gmail access should be restored.
Comments
Anonymous replied on Permalink
Thanks a bunch!
Anonymous replied on Permalink
Ok everyone. After trying various "fixes" that didn't work, this is what worked for me: on your phone, delete your Gmail account. I also turned off my pc browser. Then , add the Gmail account back on the phone. Worked for me.
Anonymous replied on Permalink
Tried that - didn't work for me.
Anonymous replied on Permalink
Different solution :
This did not fix my problem, but reading about the 2-step verification issue I tried to delete the 2-step verification on my gmail account on my laptop. I came across this warning before I turned off the 2-step verification:
https://support.google.com/accounts/answer/185833?hl=en. Problem fixed.
Anonymous replied on Permalink
this solved my problem, thanks
Anonymous replied on Permalink
I went to turn off the 2-step verification and it told me to try the app password generator. There is a link to it when go to turn off 2 step and it worked great.
Chuck replied on Permalink
This worked for my iPhone 6
Kimbra replied on Permalink
Hallelujah!
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Anonymous replied on Permalink
thank u so muchhhhhh!!!! :)
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Anonymous replied on Permalink
Thank you. This worked.
Anonymous replied on Permalink
Thank you!
Anonymous replied on Permalink
Thank you for sharing. This finally fixed the problem for me.
Kristin replied on Permalink
This fixed it for me too!
Anonymous replied on Permalink
This worked!! It was because of the 2 step verification that messes it up. Follow these steps and it will solve the problem.
Anonymous replied on Permalink
Thanks, this worked great! I had to create a new password and that worked immediately.
Anonymous replied on Permalink
Boom! Thank you.
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Shawn replied on Permalink
Generating an application specific password worked. Following the above, when I tried to turn off my 2-step verification, it prompted me to generate an device password, which I did, entered it and now it is working. Thanks!
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Anonymous replied on Permalink
Fixed mine! Thanks for posting.
Anonymous replied on Permalink
yup, turning off 2-step worked for me too on iphone6
ro replied on Permalink
this worked perfectly so easy thank you!!
farina replied on Permalink
this solution works for me. thanks a lot!!
Anonymous replied on Permalink
Worked like a charm! Thanks!
Vusal replied on Permalink
Thanks a lot. Finally it works.
Mark D' Almeida replied on Permalink
You saved my time, effort and struggle. Problem fixed after removing 2 step verification
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