How to fix Gmail incorrect password/user name error on iPhone?

How to fix Gmail incorrect password/user name error on iPhone?

Sometimes the iPhone mail app will intermittently stop getting Gmail and the dialog box below will appear. The message "The user name or password for imap.gmail.com is incorrect" can show up even if you have made no changes to your Gmail account settings on the iPhone.

iphone gmail wrong password

Here are instructions on how to fix this problem should it occur on your device:

1. Quit all mail clients that are accessing the affected Gmail account. This means the Mail app on the iPhone and any other place you are accessing your Gmail from such as a computer.

2. Open Safari on the affected iPhone and navigate to this page: http://www.google.com/accounts/DisplayUnlockCaptcha

3. Enter your full Gmail address, password and type the characters you see in the picture. Touch the unlock button to verify your account.

4. Open the Mail app and your Gmail access should be restored.

Comments

Thanks a bunch!

Ok everyone. After trying various "fixes" that didn't work, this is what worked for me: on your phone, delete your Gmail account. I also turned off my pc browser. Then , add the Gmail account back on the phone. Worked for me.

Tried that - didn't work for me.

Different solution :

This did not fix my problem, but reading about the 2-step verification issue I tried to delete the 2-step verification on my gmail account on my laptop. I came across this warning before I turned off the 2-step verification:
https://support.google.com/accounts/answer/185833?hl=en. Problem fixed.

this solved my problem, thanks

I went to turn off the 2-step verification and it told me to try the app password generator. There is a link to it when go to turn off 2 step and it worked great.

This worked for my iPhone 6

Hallelujah!

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Thank you. This worked.

Thank you!

Thank you for sharing. This finally fixed the problem for me.

This fixed it for me too!

This worked!! It was because of the 2 step verification that messes it up. Follow these steps and it will solve the problem.

Thanks, this worked great! I had to create a new password and that worked immediately.

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Generating an application specific password worked. Following the above, when I tried to turn off my 2-step verification, it prompted me to generate an device password, which I did, entered it and now it is working. Thanks!

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Fixed mine! Thanks for posting.

yup, turning off 2-step worked for me too on iphone6

this worked perfectly so easy thank you!!

this solution works for me. thanks a lot!!

Worked like a charm! Thanks!

Thanks a lot. Finally it works.

You saved my time, effort and struggle. Problem fixed after removing 2 step verification

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