Only 1% of iPhone Owners are Dissatisfied

Apple's incredible success in moving iPhones could be due to one statistic. According to pollster ChangeWave, a whopping 99% of iPhone users call themselves "satisfied" or "very satisfied" with their device. In fact, those reporting "very satisfied" made up 74% of respondents.

This blows away RIM, with only 43% of users reporting they are "very satisfied" with their BlackBerry. Apple has jumped from holding 17% of smartphone market share one year ago to 30% today. The iPhone is hot on RIM's heels, as the BlackBerry has 40% of the smartphone market.

According to Paul Carlton, research director at ChangeWave:

[Smartphones have] sucked up market share from a whole bunch of devices, including PCs, phones and game consoles. No other consumer electronics item did anything like this during the recession.

Apple sold a record 7.4 million iPhones in the third quarter of 2009. When asked what smartphone they plan to buy within 90 days, 36% of consumers said the iPhone. Only 27% planned to purchase a BlackBerry.

AT&T reported a record third quarter of its own with 3.2 million iPhone activations. The company added 1.3 million new customers during the same time period thanks to the iPhone.

Some analysts have predicted that an end to Apple's exclusivity agreement with AT&T would further increase the iPhone's market share.