customer service

How to get free replacement AirPods Pro

AirPods Pro

If your AirPods Pro are acting up, you may be able to get a free replacement pair directly from Apple. The company initiated its AirPods Pro service program to address sound issues experienced by some customers. The problems only occur in AirPods Pro manufactured prior to October 2020, and do not affect the charging cases at all.

AT&T Website: No iPhone For You

Yet another snafu in AT&T Wireless' public relations efforts has surfaced. Customers interested in purchasing an iPhone via the company's website in the New York area are finding that the product isn't listed.

Zip codes in New York City, northern New Jersey and Westchester County have had the iPhone removed as an option for online purchase. Representatives of AT&T have simply stated that distribution and promotion channels are periodically changed.

Only 1% of iPhone Owners are Dissatisfied

Apple's incredible success in moving iPhones could be due to one statistic. According to pollster ChangeWave, a whopping 99% of iPhone users call themselves "satisfied" or "very satisfied" with their device. In fact, those reporting "very satisfied" made up 74% of respondents.

This blows away RIM, with only 43% of users reporting they are "very satisfied" with their BlackBerry. Apple has jumped from holding 17% of smartphone market share one year ago to 30% today. The iPhone is hot on RIM's heels, as the BlackBerry has 40% of the smartphone market.

iPhone 3G Inventory Shrinking at AT&T, Vodafone

Vodafone Australia has officially been notified by its distributor of the iPhone 3G that the 16GB model is an EOL (end of life) product. Only a few weeks' supply is left and the model will be discontinued when these are sold.

Further signs point to the impending release of a next generation iPhone, possibly by July 17th. According to sources who have contacted the company, AT&T is drawing down current iPhone model inventories and has no plans to restock.

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