Almost a year ago Apple initiated a repair program for AirPods Pro. A small percentage of users with AirPods Pro manufactured before October 2020 reported problems with crackling or static noises, and Active Noise Cancellation not working properly. The repair program offers service to fix these issues once confirmed.
Initially the program covered affected AirPods Pro for up to two years after the first retail sale. Apple has quietly extended the program to three years, giving customers more time to discover and solve any problems they are experiencing.