iPhone repair

iPhone 12 no sound issues service program extended

iPhone 12

Apple has extended its ongoing iPhone 12 service program to address no sound issues. A small percentage of iPhone 12 and iPhone 12 Pro models may experience a receiver module failure, leading to sound not working during phone calls. These "no sound" issues have been covered under a special Apple service program since it first launched in summer 2021.

How to put iPhone into diagnostics mode

iOS diagnostics screen

Apple has officially launched its Self Service Repair Store, delivering repair manuals and tools for those familiar with repairing electronics. iPhone owners can get authentic parts including displays, batteries, Taptic Engines, and cameras. Tool kits can even be rented weekly, providing everything needed for specific repairs.

Apple launches Self Service Repair Store

Apple Self Service Repair Store

Over 200 individual parts and tools are now available through Apple's official self service repair portal. Officially known as the Self Service Repair Store, the offerings currently include comprehensive DIY solutions for the iPhone 12, iPhone 13, and iPhone SE (3rd generation). However, iPhone repairs at home are not for the faint at heart.

Apple extends AirPods Pro service program

AirPods Pro

Almost a year ago Apple initiated a repair program for AirPods Pro. A small percentage of users with AirPods Pro manufactured before October 2020 reported problems with crackling or static noises, and Active Noise Cancellation not working properly. The repair program offers service to fix these issues once confirmed.

Initially the program covered affected AirPods Pro for up to two years after the first retail sale. Apple has quietly extended the program to three years, giving customers more time to discover and solve any problems they are experiencing.

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