How do I reclaim iPhone storage space taken up by 'Other'?

How do I reclaim iPhone storage space taken up by 'Other'?

We've been getting numerous reports of users, who have attempted to sync their iPhones after the latest iTunes updates (7.4.x), finding that iTunes shows space on their iPhone occupied by something specified only as 'Other'. Often, this space may be only small amounts (a few megabytes), but we have received reports of 'Other' taking up as much as 4 gigabytes.

Unfortunately, scouring available information sources and speaking with Apple hasn't led to any type of easy resolution.

If you're experiencing this issue under any version of iTunes, you'll need to restore your iPhone to reclaim the space occupied by Other. That is the only known solution at this time.

If you've found another solution to the 'Other' issue, please let us know.

Presumably this issue will be rectified by the next iTunes update.

UPDATE: User Andrew S. said he deleted "a substantial number of text threads containing pictures and videos" to clean out half of the "Other" storage on his phone. Andrew claims he went from having zero free space to 1.88GB by using this technique.

Comments

Well, i tried it with my iphone 3Gs (running windows vista) I followed it to the letter 4 times. And the Iphone "other" file didn't move a bit! I deleted all my music (which is no big deal since i have it all on itunes and can easily re-transfer the music back to the iphone. I found and got rid of a few thumbnail photos that i thought i deleted, so that's cool. I found and got rid of a voice recording i thought i deleted so that's cool.
The "JEFF" method didn't work. By the way JEFF says "When the program is running, at the bottom left corner it says “DiskAid folder”. Well there is NOT Diskaid folder in the bottom left corner. I did find however the "media folders" along the left pane of folders that my iphone has in it. Maybe he was talking about a MAC version or an older version of this program. Again, any details details details would be helpful in solving this issue. I will try my luck with iphone explorer next ....

Well, i tried the iphone explorer and it showed no more, no less than the DiskAid i did (see the 2 prior posts). I did findout that DiskAid installed a PDF file called "start here" on my phone so i deleted that file. The other file is still the same size as before. So neither program worked on my standard iphone 3Gs NOT jailbroken. Any help would be .... helpful.

No method stated above worked for my NOT jailbroken iphone 3Gs. So i did a restore. Before i did i wrote down all the contacts, settings, email settings, notes etc ..... Nice and clean restore, i went from the "other" file being 1.43 GB to .22 GB ..... nice!

I don't see MediaFolder>.trashes>501 folder when I use DiskAid. Can you please help? I have iPhone 4 16GB and is NOT a jail broken phone

none of these tips worked for me. :(

i can get rid of the extra "other stuff" but when i try to add music back, it balloons up again. (and prior to this, the playlist i am trying to sync could fit on the device with several gb of space to spare)

I just got my iPhone today and went to Inc it with iTunes. During the sync I received a call but it said sync complete. I have 13.7 GB. Of music but my iPhone had 13.7GB of other and 0 GB of other. I think that the Other when taking up multiple gb of memory is data that was corrupted or miss filed during synchronization. I had to reset my iPhone to get it back.

http://www.tipb.com/2008/08/01/iphone-restored-how-45gb-of-other-files-ate-my-storage/

Also delete zip files in

Root Directory/User/Media/ApplicationArchives

Root Directory/var/mobile/Media/ApplicationArchives

http://www.tipb.com/2008/08/01/iphone-restored-how-45gb-of-other-files-ate-my-storage/

Also delete zip files in

Root Directory/User/Media/ApplicationArchives

Root Directory/var/mobile/Media/ApplicationArchives

this helps me a lot. anyone knows why iphone trys to archieve those zip files? how to prevent it to do so later on?

You're a star!

You need to jailbreak your phone to do this with the help of I-funbox, search of google for this brilliant programme.

It wiped 4gb from my phone. THANK YOU.

Another thing that can happen (which was what was happening to me) is that lots of space is taken up by metadata associated with your photos - organization info, small versions of the pics for browsing, etc. To get rid of this select "Sync Photos" in iTunes, and point it to a directory with no photos. This will clear out everything related to your old photos. Got rid of 11GB for me...

The information you have provided is truly matched what i wanted to know. That is a big surprise for me...this is incredible..
The Intel Core i7-980X Extreme Edition

I had 5.5 GB of other... I simply made a backup... sorted the backup files by size, and deleted the largest (about 8 files totalling 5 GB). Then I made a restore in iTunes, when finishing the restore from the backup it reported an error that some files could not be restored, but everything else was in order, and I only had 400 MB of other! :)

So how did you sort and delete the Backup Files?
How did you access them after you backed up??
I too have 5.5GB of 'Others'!!

Download ispirit and in stall it plug your phone in via USB and clear all the cache files only do 10-20 at a time otherwise it will crash it. I was down to .5% free space regained 99% of it back by just cleaning

There is no iSpirit application for the Mac OSX platform which I am on........

I just used an iTunes card on my new iPod touch 8gb after syncing all of my music from my computer... I started downloading songs and it said that the memory was full so ignored it and later I went to my music and all of the music from my computer was gone all that is left is the music from iTunes that I got from the card... Does anyone know where my music went and how to get it back?

I found that deleting my email account from my iphone, then sync, then add my email address back, sync again reclaimed 2.5GB !!! Happy Dazzzz.........

Ok, i have tried nearly every single way to try and get rid of this god damned "OTHER" file.
All of the suggestions concerning phonewiew going into media/itunescontrol etc etc and still can't seem to get rid of the 6/5G of other space being taken up. I have also tried to delete files from the other many different places that people suggested and still no luck. if anyway has another idea i would be very grateful. i have an iPhone 4 jailbroken.

FINALLY! I FOUND A SOLUTION!!!

Clearing my /private/var/spool folder

After trying every single tip on this and many other websites I figured out my problem!

There were two very large 1gb+ files in the /private/var/spool folder. I believe the culprit was the airsharing iphone app. The two files had been stored in the airsharing app on my phone. I remember trying to copy the files a couple times and the copy and "open in VLC" options both failed. I believe thats when these files were created. I think /private/var/spool is some kind of clipboard.

Check /private/var/spool for files if you've tried EVERYTHING!

Jailbroke iphone, download ifile, find trash and empty it, i recovered 16 gigs. the tras file had songs and movies when it siad my ipad was empty of them. proven method, just did it!!.

I had 5,7 gb of other space taken on my iphone 4, but i startet to think how can i instal apps from instalious without being connected to internet, so i opend instalious, click download, an deleted all aplication from instalious, and it worked, now i have only few MB of other space taken, it seems that instalious keeps all downloaded apps in your iphone, by deleting them you´ll get your space back ;)

FINALLY! I FOUND A SOLUTION!!!

Clearing my /private/var/spool folder

After trying every single tip on this and many other websites I figured out my problem!

There were two very large 1gb+ files in the /private/var/spool folder. I believe the culprit was the airsharing iphone app. The two files had been stored in the airsharing app on my phone. I remember trying to copy the files a couple times and the copy and "open in VLC" options both failed. I believe thats when these files were created. I think /private/var/spool is some kind of clipboard.

Check /private/var/spool for files if you've tried EVERYTHING!

MY GOD thank you very much my brother, i've already search for this solution for a looooong time, because i have deleted all of my song but this damned OTHER section was fill in my iPAd, oh sorry for my english.

Where can I find that folder?

How do you find /private/var/spool?

Just restart your iphone, ipad or ipod touch. You could also try clearing the cache, history and cookies of safari before restarting your device. After restart the space will return.

I need some help, I was just browsing pictures in WallpaperHD now my photos in the photo library has been deleted and I can not use the camera of my IPhone 4 it says Cannot Take Photo There is not enough disk space to continue taking photos. Make room by deleting existing videos or photos. Can someone help me with this, pls?

Herein lies the solution to this perplexing problem. It's a bit of a long explanation that I'd rather not do, however after seeing so many peoples endless plight with this problem I thought it was my responsibility to "expose" the solution. Please note that each iPhone "Other" database clutter problem is case-specific, so what might work for you may not be the solution for somebody else. What I found was the following: iFile is the culprit. Apparently, iFile has an option embedded in it called "Trash". When this option is turned ON, everything that is erased via iFile is put into a special "Trash" folder, hidden deep within the iPhone's folder tree. I personally do a lot of video encoding and uploading to my iPhone, usually .MKV files well over 5+GB. Photos, .AVI's, .MP4's, .MPG's, they all get routed to this Trash folder upon deletion. Fortunately, the culprit app also holds the solution. Before you go erasing anything, confirm that within iFile "Settings" (gear at bottom of screen) that Trash is turned OFF (it's ON by default). Then, starting at the very beginning of the iPhone's folder tree structure, hit the small blue button located next to each folder. There is about 15-20 of them in total. After pressing the blue circular button with arrow within it, you'll be forwarded to the folder's complete properties (similar to right-clicking on a folder icon in Windows). This will then tally up the folder's complete contents size, including all sub-folders. I found two main folders that contained over 5GB's of data in each. The ones that contain 1GB or less simply ignore as these are most likely system operating files or App functioning folders. Depending on the size of your "Other" database, you'll know what size you need to be looking for. Do this for each folder and you will soon enough find precisely where this garbled junk of data is hiding. Then, simply erase the files within each folder. I did not erase the actual folders, simply because I did not want to compromise the root integrity of the iPhone's filing structure. The whole process took about 10 minutes, and afterwards I went from having a whopping 9GB of "Other" data to a mere .94GB, almost instantly. I apologize for not being able to name the specific folder the junk files were in, but with a bit of persistence you'll have no problems finding them. Most root folders on the iPhone contain either 0 Byes or less than 50MB, so you'll have no problem locating the ones containing the bloat files. Using this method, in conjunction with erasing old data from the iTunes_Control folder, and finally erasing all Music, re-booting, then re-syncing music, you should completely eliminate all the unwanted data. As a side note, I found the folders containing Safari's cache, history, and cookies. Several suggestions have been made to erase these items, however, the amount of space they consume, in total, is indeed negligible. This is definitely NOT a final solution for those of us with over 2GB's of "Other" data within our iPhone. (I should also mention I purchased iFile, enabling many options that the free version lacks. It's only $2 I believe, and it is the most versatile, simplest, and most effective file manipulation iPhone app out currently, hands-down. Awesome app!) Good luck everyone. (Phew!)

hey man...your explanation was easy enough to be carried out, very detailed..but im not sure with which files should i tamper or delete. it would be great help if you could specify...Thanks brother.

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