Troubleshooting

How to fix crackling or static noise on AirPods Pro

AirPods Pro

Some AirPods Pro owners have had issues with crackling, static, or noise cancellation while listening to their earphones. Firmware version 2B588, which was rolled out in November seems to be the culprit behind some of these problems. Apple has since released updates for the AirPods Pro, with the latest firmware version 2D15. It's easy to check what firmware is installed on your AirPods.

How to restart Apple TV by remote control

Apple TV

Rebooting the Apple TV normally takes a few clicks through the tvOS menu system under Settings. Flipping though on-screen menus takes time, and if an Apple TV is unresponsive it may not work. For a faster solution, there's a quick and easy way to restart the Apple TV without even looking at the screen.

How to fix iPhone 7 microphone not working on iOS 11.3

iPhone 7 AirPods

Apple has notified its authorized service providers of a rare issue where the iPhone mic stops working during phone calls or FaceTime video. The problem happens to some iPhone 7 and iPhone 7 Plus models running iOS 11.3 or later. Devices experiencing the problem may have a greyed-out speaker button while phone calls are in progress, with the owner unable to be heard by the other party on the line. The good news is that Apple has offered a fix to affected customers.

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