Why does it say my email was "rejected by the server because it does not allow relaying" when I try to send it?

I'm able to download/get my email just fine but when I try to send an email, I get the message that my email was "rejected by the server because it does not allow relaying." What gives?

If you try to send an email from your iPhone and get an error message that says "A copy has been placed in your outbox. The recipient was rejected by the server because it does not allow relaying," chances are you need to check your outgoing mail server settings. Here's how:

1. Go to Settings -> Mail, Contacts, Calendar and tap on your email account.

2. Tap on "Account," then go down to the "Outgoing Mail Server" section and tap on "SMTP."

3. Tap on your Primary Server.

4. Even though it says "Optional," fill out both user name and password under Outgoing Mail Server.

5. Tap "Done" in the top right to save your changes.

How to set up outgoing mail server in iOS 8



Thank you for the fix. Works perfectly.

I had a feeling it was the iPhone.
Thanks for being there!

Excellent tip - worked for me. Thanks so much!

Thank you so much.

Brilliant, thanks so much, you saved the day!!

My wife could get e-mails but not send any. Asked "knowledgeable friends" and the sales guy at the Verizon store. Nobody could help. This explanation was great. Took about 3 minutes after 3 months of trying.

THANK YOU - this was the best help for "mail rejected by server" I have tried everything and google so many help sites since July. Finally I found the right answer. :)

I have spent so much time trying to sort this out and your advice did the trick straight off the bat after endless attempts - thank you so much! You've got my blessings!

What a simple solution. Thank you so much!

Oh my! At last an answer that works! THANK YOU SOOO MUCH!! I've been struggling with this for days. Don't know why it quit working as had no problems up to a few days ago. Appreciate the help.

Awesome Thanks

problem is, I cannot change the username and password - it's grey and does not react :(

Hello, could you fix the problem? I have the same issue.

Wow. You just cured eight iPhones. Many thanks, I've been pissing about over this problem for ages,

Thanks for the tip. It worked :D

Works - thanks so much. The apple forum before i read this had it all wrong!!!

How simple, but it cured a problem that recently happened that I couldn't fix.

Great, it works, thanks to you.

Worked for me thanks

Hi thank you so much for the solution. It was a great help.

I'm very grateful for the solution you posted. I was going crazy trying to figure out what what was causing the problem. Thanks!!!

Thanks worked in seconds


OMG!! I couldn't send any email from my iPad for 1 year & finally worked!! Thank you so so much.

A big thanks to you!

Thank you very much!

perfect fix ty

Thank you for the very helpful tips. You solve my problem in less than5 minutes. Verizon couldn't solve after 3 hours of being on the phone (waiting and being transferred 7 times!!! They even told me that my email won't work abroad!!!!! which is a lie!!!

You neglected to mention that where it says "username", by that, it means "email address". Also, the port number 587 that you have indicated is ONLY if your email server doesn't require SSL. If it does, the port number needs to be 465.