Verizon Wireless iPhone

Can I exchange my new Verizon cell phone for an iPhone?

Just bought a new Verizon cell phone and want an iPhone instead? If you have recently purchased a new phone you can return or exchange the handset within 30 days of purchase. To make an exchange, you must return the phone in the original box with all components.

The phone you are exchanging for an iPhone must be in like-new condition and be accompanied by the original receipt. A $35 restocking fee applies to second exchanges.

How can I check my Verizon iPhone upgrade eligibility?

If you are an existing Verizon Wireless customer, you can check your upgrade eligibility before shopping for a new phone. Those who are interested in purchasing an iPhone must check their upgrade status with the following tool:

Check Verizon Wireless upgrade eligibility here. You will be prompted by Verizon to enter your zip code before proceeding.


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