Verizon Wireless iPhone

The independent magazine Consumer Reports is warning Verizon customers to "mind the gap" on the left side of their iPhone 4. They have tested the device and determined that the Verizon model iPhone 4 is prone to the same reception issues and dropped calls as the AT&T version they tested last summer. The problem occurs in areas with weak signals when the phone is held a certain way.

Gripping the left side of the iPhone 4 and bridging the black antenna gap on the lower left side of the device lowers performance and can drop calls in these weak signal areas due to signal attenuation. The problem was widely reported on the AT&T network and Apple offered free Bumper cases to affected users. Consumer Reports, reporting on their Electronics Blog, stated that an Apple Bumper case alleviated the problem.

Apple has released detailed support information explaining the differences between iPhone calling features on the AT&T and Verizon networks. Because AT&T Mobility uses GSM technology and Verizon Wireless has a CDMA network, each iPhone 4 has different calling capabilities. Recently it was revealed that Verizon's network suffers from conference calling limitations, but there are other differences as well. The table below was released by Apple to illustrate the details.

Several differences between the Verizon and AT&T iPhone 4 have already been revealed, including changes in the antenna design and other components. What might surprise some people are actual differences in calling capabilities between the two devices. It's not clear whether or not these differences in functionality are due to Verizon's network technology or some other reason, however business users will especially be interested in these calling limitations.

Unlike the AT&T iPhone 4 pictured at left, the Verizon iPhone 4 doesn't allow users to swap between calls on hold when adding calls to a conference. In fact, both calls pictured here are simultaneously connected and must be hung up together on the Verizon iPhone. In contrast, the AT&T user can switch between calls or join them together to create a conference call.

If you're a regular iPhoneFAQ reader, this won't be the first time you've heard us advise you against buying iPhone or other mobile phone insurance through your wireless provider. When AT&T began offering iPhone insurance, we demonstrated how overpriced and undervalued their policy offerings were, hopefully saving many of you a great deal of money and frustration. Since the Verizon iPhone was announced, we've been waiting to find out what Verizon was going to step up to the plate with on the insurance front, hoping we'd be impressed. Unsurprisingly enough, we're not.

Hoping for anything else was sort of pointless given that Verizon and AT&T both offer insurance through the same third party company, Asurion. While the coverage that Asurion offers is excellent, the pricing is anything but. So, even though the same wizard is behind the curtain at both AT&T and Verizon and not ignoring the fact that replacement costs to the consumer are roughly $50 higher with the CDMA iPhone, we were hoping we'd see Verizon pushing aggressive pricing for insurance to give AT&T iPhone owners more reasons to switch.

Though it hasn't yet been announced by Verizon, details of insurance options that will be available to Verizon iPhone owners are now available through Asurion's web site. Asurion is the third-party company that backs the mobile phone insurance Verizon combines with it's extended device warranty and markets to customers as Verizon TEC (Total Equipment Coverage). Although Verizon customers that own smartphones similar in price to the Verizon iPhone insure and protect their devices for $7.99 a month, at $10.99 a month, iPhone owners aren't so lucky.

That is, if you consider $7.99 per month for insurance that comes with high deductibles "lucky" in the first place. From a deductible perspective, things are even worse for Verizon iPhone owners than they are when considering the monthly fee hike. Should you opt for Verizon / Asurion's TEC coverage on your Verizon iPhone, expect to pay a whopping $199 deductible in the event that you do need to file a claim.