How to fix Gmail incorrect password/user name error on iPhone?

How to fix Gmail incorrect password/user name error on iPhone?

Sometimes the iPhone mail app will intermittently stop getting Gmail and the dialog box below will appear. The message "The user name or password for is incorrect" can show up even if you have made no changes to your Gmail account settings on the iPhone.

iphone gmail wrong password

Here are instructions on how to fix this problem should it occur on your device:

1. Quit all mail clients that are accessing the affected Gmail account. This means the Mail app on the iPhone and any other place you are accessing your Gmail from such as a computer.

2. Open Safari on the affected iPhone and navigate to this page:

3. Enter your full Gmail address, password and type the characters you see in the picture. Touch the unlock button to verify your account.

4. Open the Mail app and your Gmail access should be restored.


I had an issue on my laptop / Thunderbird and I tried the captcha url and it seemed to clear it up.

Didn't touch 2 step verification.

See my experience in detail here

How to fix this !!!

1-Go to ur browser
3- log In
4- open new tab
5- paste that link :

6- click enable
7- it will said updated
8- go to ur iOS device ( mailing app)
9- check sending a mail to urself & See if it's in ur inbox
10- Hope that help

I get a error 404 when trying to navigate to that site ...

I forget my password would you able to help me I can't change my email because I use to my business pls help me

thanq very much...

Brand new phone. Same error message. Don't know what to do. Frustration

u d man!!!

It solved by creating App-Password

it happened because of my 2-step security settings and for iPhone Mail I should create an App-Password

The above solution does not work. Just FYI

Just tried this and it worked, tq :) I didb't delete my mail account on my pc though, just on my iphone and re-added...tq again

I had to input an 'Application-specific password'

I had to input an 'Application-specific password'

I need to get. In to my face book I'm having a. Hard time

This does it!

Don't type spaces in the password

If the above instruction did not work try this. In your device browser go to this page.
Select the app from the list Ex: Calender, Mail , contacts or even name your app in other field. then select your device from the next list Ex; iphone, ipad, Windows phone etc.
Click Generate button. This will generate a password for you.
Copy and paste this password on your app login page which was giving you password error.
This will fix your wrong password issue.

I hope this helps.

This will definitely work I've tried it myself when I faced the issue both on my iPhone and iPad..
Watch the video on this link half way through it you'd figure it out yourself lol

THanks a lot this really worked and helped me ;)

This morning i could access my gmail on the iphone6 now I get the error message above. I have tried going to the link you posted but it wont finish loading. (everything else is working fine). In my settings for mail it is asking me to re-enter the password but when I click on that nothing happens. I have been trying this for hours so I don't think that their site is down.

Any Ideas?

Turn on the feature from below link

Thanks solved my problem!

I have gone through this process several times with the password that works in my browser on my pc, ipad & iphone and I still get an email address mismatch. The email address is correct.

This was the only thing that finally worked! Thanks!

If these instructions don't immediately work for you, just delete your gmail account from your iPhone and then reinstall. It should work fine, it's what I had to do.

This happens every week on my iphone 6S+. It will sometimes correct itself after I go through the captcha stuff and then sometimes it fails without reason. Also not really sure which gmail account it is having problems with... I have two.

My stalls with this error every few days to a week or so.

What I have found is that if I send myself an email via the to my icloud account, it is sent and is then collected on the - magically, the gmail account is unblocked and mail functions normally until the next blockage.

Rinse, repeat, until Apple sort out this issue. It is a issue, not a gmail issue. If it were a gmail issue I would get the same problem on my desktop; I don't.


No, this didn't work. I can delete the account and then install again and everything will work good for a few days, then I get the message that "Cannot Get Mail" from server

I also deleted the (gmail) account on iPhone then added new account. It worked.


I think Google wants us to use GMAIL app....