My iPhone ring/silent switch is stuck on mute, how can I turn on sound?

My iPhone ring/silent switch is stuck on mute, how can I turn on sound?

Some iPhone owners have had their ring/silent switch stop working. In some cases the switch gets stuck on ring, which means that entering silent mode requires special workarounds to fix. In other cases, the switch gets stuck on mute, which means your iPhone will only vibrate or be silent depending on the settings.

There is a fix for a mute button that's stuck on mute. Again, if you need to fix a ring button that won't go silent, check these instructions first. You can regain control of your iPhone and bring back the sound with the following instructions.

The best way to circumvent a broken ring/silent switch is with software. There is a jailbreak app that will allow you to control silent or ring modes without the switch, whether or not it's broken. The app requires that you jailbreak your iPhone and open the Cydia app store.

In Cydia, navigate to Sections -> Utilities or use the search function to find one of the following apps:

For devices running firmware earlier than iOS 4.0, look for Auto Profiles Manager.
Those with newer iPhones should install Auto Silent.

Although this app will cost around $3 as of this writing, it's a small price to pay to bring back ringing functionality to your iPhone. Once installed, you can make your iPhone ring again by following these steps:

1. Run the AutoSilent app
2. Tap Disable iPhone Silent Switch
3. Touch OK to continue

Now you have circumvented your broken hardware switch and the iPhone should have normal sounds restored.

Note: Depending on whether or not your switch is stuck in mute or ring mode, enabling or disabling the hardware switch with Auto Silent will toggle the sound on your iPhone!


Omgggg I love you so many your a life saver bless your soul !!!

@jodray - huge thanks! Spent ages trying all sorts to fix this before I finally stumbled across your post... 30 seconds later, all sorted - you're a star! Thanks

Worked for me too. Many thanks as I tried a number of different "fixes" that didn't solve the problem.

Thanks so much it worked

man, you are a genius! Thanks bro!

Omg thank you!!! It worked!!

I had to mute the bell for this to work for me but that's a small price to pay for a solution when apple said I needed to replace the phone. Thanks.

Wow ❤️ thanks a lot it's been a year with me and my phone wrestling to get the ringer on when I want it to
Thanks a million again !!!

Absolutely fantastic! Thanks for sharing!

Thanks so much! You are a lifesaver. I have been going nuts trying to get this to work. Not sure how it got on mute in the first place, but I looked everywhere and couldn't figure it out. You are awesome!

Thanks that helped! Even though the mute switch was stuck!!

It worked!!!!! U rock

Thanks for this tip about using Assistive Touch setting to control what my buttons would not control (in my case, because of a problem with Morphie case being too tight). It works and much better than having to hack the OS.

Nice one!

What a great work around! Thank you. Unfortunately, it didn't solve my problem. I still can't get my phone to ring when someone calls me or when I receive A message. Any more ideas out there?

Thank u man for this encyclopedia...u have solved the issue...hats off

GREAT WORK! I can't believe I could actually fix this myself (thanks to your clues).

Thanks bro . Even I already had this floating widget on screen but didn't know how it can resolve the always go to silent by my broken button.

Thanks so much, this worked great on my husbands phone & his ringer works again, really appreciate you taking the time to help others sort this issue

This works!!! Thanks so much!!!

I owe you a beer! Excellent!

It worked. Thanks a lot.

Greetings, I had the same problem and stupidly forgot that I had my Iphone paired with a Bluetooth device and the bluetooth device was turned off. This will cause the same type of problem. Just disconnect from Bluetooth and that may do the trick if it's related to that.

I had the same similar problem! Thank u so much! I didn't Have to spend a dime. Thanks for sharing

It worked for me too!!! Oh thank you, thank you, thank you!! You saved me from such a huge problem!! Blessings!

WOW! I had the same problem so this is so strange...that fix of accessibility worked . But the ring sound came back just when a put the bell on mute . The volume button and mute button still doesn't of course, anyway that is fine!
Thanks a lot for your time !

Nice work, worked for me too! I was a little bit confused about the final mute/unmute step.. but once I worked that out it was sorted!

So when I want to mute it I have to now use the same functionality?

it worked - awesome - thanks a bunch

Better than apple help number
Directions were clear, easy to follow and effective.
Thanks again

Cheers thanks for all the help. Never thought about asssitive touch, you rock