Users Reporting Problems With iPhone 3GS and iPhone OS 3.0

Apple sold over one million iPhone 3GS units in three days. Of course there are bound to be some problems. Reports are starting to come in of some issues and bugs.

iphone 3.0 3gs discoloration

The problem pictured above is a white iPhone 3GS that has overheated. The abnormally high levels of heat have discolored the white plastic on the back of the iPhone so that it appears pink.

No word on how common this problem is, however Apple does offer a one-year warranty against manufacturing defects. This warranty does not include problems due to abuse or damage from dropping the iPhone such as a broken screen.

Other users who have iPhone OS version 3.0 installed have reported that icons for different apps sometimes disappear or icons are showing up representing the wrong application. This bug was previously noted in the iPhone OS 3.0 beta versions.

One fix is to select all of the affected applications in iTunes so that when you sync the apps are removed from the iPhone. Then re-click all of the apps and re-sync to reinstall the apps to the phone.

Others are reporting that a restore of their iPhone using iTunes was necessary to correct the problem. Another fix that users have found for the missing/incorrect icon problem is resetting the iPhone settings.

To reset the iPhone settings go to Settings -> General -> Reset -> Reset All Settings.

iPhone owners who have turned on parental controls have also experienced this problem. Turning off parental controls solved the problem, although this is not an ideal solution. Interesting to note that searching for the missing application using the Spotlight feature should find the hidden apps even while they are missing.

Of course we expect Apple will be releasing updates to iPhone OS 3.0 to correct these and other issues as they are discovered.


My 3 month old iphone 3gs just up and for no reason. Didn't drop it or anything just seems to have turned off and wont turn on. anybody else have this problem?

I've had a few problems with apps. Freezing but nothing too bad my worst issues is loosing signal for hours at at time in places I've always had it befor. I'm not sure it it's at&t or apple. Any ideas?

Bought 2, iPhone 3GS about 9 months ago. About 3 months ago, one started dropping calls. I spoke to ATT & Apple. ATT did some things to "reset the phone to the tower", so they say. Apple did nothing. The problem began getting worse. If I'm talking on the phone and get a text, the call will drop. Always shows 3 to 4 bars in signal. Called ATT 9 times since the problem started, called Apple 3 times, and ATT also did a 3 way conference call with Apple & me, twice.

Apple swears it is a software problem with ATT sim card, so ATT replaced the sim card. Did not help. ATT swears it is a hardware problem. Long story short, I have been paying over 100.00 for the past 3 months, but can't make calls longer than 20 seconds. Home button also started acting up. Sometimes you have to push it very hard several times to get any reaction. And you have to push it on the right hand side of the button or it will not work.

Apple finally gave in, because the hardware warranty is still good, and said to take it to the local Apple store for replacement, because of the home button, not because it was dropping calls. Well, Apple store in Lafayette Louisiana does not handle iPhones....hmmm there's a kick in the teeth. Apple tells me to go to THAT store, but that store is useless when it comes to phones.

So, I bring the phone back home, and called ATT again. This time to cancel the account. I have been a ping pong ball between Apple & ATT long enough.

Again, they do conference call with Apple, but now Apple wants 35.00 from me to send them the phone... why?? The phone only weighs a few ounces, I can FedEx overnight for about 15.00. I refused to pay anything. It's under warranty, and they have been shinning me on for 3 months. I told ATT that I wanted to end the conference call with Apple and proceed with canceling the contract. ATT said I had to pay a penalty for canceling early. I told them to take me to court, I refuse to pay that also, simply because I have paid over 300.00 in the last 3 months for service that I didn't get. The phone is a great iPod, but a terrible phone during the last 3 months.

So, then ATT steps up, and offers me a free phone upgrade, 3 months early. I was surprised, but interested. I refused their offer for another iPhone, simply because of Apple. I would never ever buy another iPhone. Not that they are all bad phones, but because support is non-exsistant, even with warrenty and Apple care. Apple has offered absolutely no support in the past 3 months. They have done nothing all the way through this nightmare, but blame ATT's network, which is bull. I can use the other iPhone, make a call and talk for hours, hang up, call the same person with the bad phone, and the call drops within 20 seconds. I know it's not the network. I did take ATT's offer for the HTC 4 Inspire. My total out of pocket cost for this phone was 4.06.

ATT waved all the fees and didn't ask me for anything except 4.06 which was some kind of tax that they couldn't get around.

So, be careful spending money on Apple care.... because Apple, really doesn't care!

Apple sucks I recieved a phone with liquid damage wasnt even activated yet and im told apple will not cover it,

The waste and Worst Phone which i used is I Phone 3gs. I had fed up with touch, few times the screen wont scroll at all. i had problem with you tube. Its repair also cannot be done easily. so friends i suggest you not to go for I phones 3gs.

My iPhone 3GS will no longer connect to my wifi. I know it's not an issue with my wifi because my iPad2 and my husband's iPhone 4 are connected with no issues. I've tried turning it off & back on. I try to manually connect & get the message "unable to connect". Any thoughts?

My iPhone 3gs just broke. It had 25 % batery and all of a suddent it was closed. it does not charge, the pc does ot recogneise it when i put the USB. what happened?

same problem here did you get a reply to your question if so can you pass it on thanx

hello when i put the sim card in me iphone it dosnt identificete, it stard serching and them it says not service but my sim card is ok. i have that problem if some buddy can help thenks

I'm having the same prob now..did u get the solutions yet.?do tell me..really love my 1st iphone

have been using iphone 3gs since past 2 yrs. it has fallen on d ground many times bt never got even a scratch. bt yesterday it accidentally fell frm ma hand frm d 1st floor of a building..i was too shocked too see it working even den !!! bt d prblm is it has got a big scratch on d screen... its screen has not broken apart nd d touch also works fine. bt d blur of d scratch display is very irritating...plz some1 tell me whats wrong with ma iphone.. need 2 repair it as fast as possible...plz plz

i have a 3gs and it is shit . what a waste of my
money . reistalled it 4 time now in 6 weeks
no one from apple wants to help ,
thiefs thats who apple are

my friend pranked me by putting passcode to my iphone. and what was worse is that he can't remember the digits. any tips guys how to open my iphone again? -_-

hi, i just got my 3g iphone but the battery always go low which i don't like. so i tried to restart it and it won't come up again. please help me out.

my phone waas suddenly hang and i can't turn it on normally.when i switch it on,it just show on the apple many times but it doesn't on as normally.this is so sad,anyone ? i need help

i have taken an iphone 3gs in bangkok which is unlocked when i am typing an sms when i click send button its not going and when i want to call my friend when i am touching my friends name its tocuhing some other name whats the problem outgoing and incoming calls r working very good whats the problem i just wanted to know os 4.1

My friend bought an iPhone 3 from somebody back in the summertime & it was on jailbreak & she stopped using it because she couldn't unjailbreak it. Well, I told her I'd try to fix it for her, but so far no luck, so any suggestions on how I can unjailbreak it? & another keeps blacking out and coming back on by itself. I can be looking through the phone & the next thing I know, it'll black out and the apple will appear and stay for about 5 minutes then come back on. Why is it doing that & how can I fix it??

my iPhone may be fully charged but when i work on it for a few minutes it turns off. I try to turn it on but as soon as i do that it turns off again. I have to connect it on my charger to turn it on . I can only work with my iPhone when its connected to my charger
What can i do?
please if anyone can help me to solve this problem