Why is my HomePod setup stuck, freezing or hanging?

Are you unable to use your HomePod because the setup process is getting stuck during the Transfer Settings or other step?

homepod setup stalling

If your HomePod setup is failing to complete, it may be because your iCloud security or keychain setup is incomplete or invalid.

You know that prompt your Mac or iPhone keeps giving you to complete your iCloud Security Keychain setup? The one you keep ignoring and dismissing? Well it might be the reason you're unable to complete the setup of your new HomePod.

If your HomePod setup keeps stalling during the Transfer Settings or other step, check from your device to make sure you have iCloud Security Keychain turned on. To verify whether you have Keychain turned on, follow these steps:
  1. Tap Settings > [your name] > iCloud (Using iOS 10.2 or earlier? Then tap Settings > iCloud)
  2. Tap Keychain and slide to turn on iCloud Keychain.
  3. Enter your Apple ID password.
  4. Follow the onscreen instructions.

Once you have completed enabling Keychain, restart the HomePod setup process.

tags: 

Comments

Add new comment