Apple Music leads in customer satisfaction survey
Submitted by Frank Macey on
Apple Music hit another milestone after winning top honors in a J.D. Power customer satisfaction survey. According to the study, Apple Music beat out competitors including Pandora, Spotify, Google Play, Rhapsody and others. The 2016 Streaming Music Satisfaction Survey found that streaming music listeners were most satisfied when sharing playlists and following other users. J.D. Power describes "Social" as the key battleground for streaming music providers.