iTunes tells me it can't sync data to my iPhone because of an "error remapping record identifiers." What can I do?

Numerous iPhoneFAQ readers have reported that iTunes will fail to sync data to their iPhone while reporting the cause as an "error remapping record identifiers." Though this error most commonly happens when trying to sync mail, it has also been reported during attempts to sync calendar and contact data as well.

This quick and easy fix works well for the vast majority of users:

Open iTunes, disable mail (or whatever the failed sync type is) syncing, apply, close iTunes.

Now reset your sync history:

I'm unable to sync contacts because of an error "pushing data" to my iPhone, what can I do?

If you're having a problem syncing your contacts to/from your iPhone and are receiving a message that indicates an error occured while pushing data to the iPhone, here is a possible fix:

On Mac:

Open Finder and run iSync from the Applications directory. Select Preferences from the iSync menu and hit the "reset sync history" button.

On Windows:

Open iTunes and choose Edit -> Preferences. Select the Sync tab and choose to reset sync history.

This has been shown to resolve the "pushing data" error for most people.

OS X Leopard Notes Don't Sync with iPhone

A few weeks ago, it was reported by Mac OS X Leopard beta testers that Leopard's mail included notes feature akin to the Notes program on the iPhone. The optimistic, and somewhat logical, hope at the time was that notes on the iPhone would sync with notes in the new Leopard version of Mail. In fact, note syncing was even listed at one time in Apple's feature list for Leopard. Unfortunately, that doesn't seem to be the case.

leopard mail has notes

According to a review of Leopard published by ITworld, though the Notes in Leopard and on the iPhone make look the same, smell

How do I reclaim iPhone storage space taken up by 'Other'?

We've been getting numerous reports of users, who have attempted to sync their iPhones after the latest iTunes updates (7.4.x), finding that iTunes shows space on their iPhone occupied by something specified only as 'Other'. Often, this space may be only small amounts (a few megabytes), but we have received reports of 'Other' taking up as much as 4 gigabytes.

Unfortunately, scouring available information sources and speaking with Apple hasn't led to any type of easy resolution.


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