The mobile gaming hit Pokémon GO received an update to version 1.1.0 over the weekend, leading many players to believe their progress has been lost. According to game developer Niantic, this is a login issue that surfaced due to an update to the Google Account login system. Rest assured, your Pokémon GO account still exists and can easily be recovered.
For those who have started from scratch and assumed the worst has happened, it's most likely you have accidentally created a new Pokémon GO account using a different Google account. Follow these steps to bring back your old account, along with all of your game progress:
1. Sign out of your new, empty Pokémon GO account by opening the app and tapping the Pokéball. On the menu navigate to Settings -> Sign out, then tap Yes to confirm.
2. Tap the Google button to sign back into the new account.3. Repeat step one to sign out again.
4. Once you have signed out the second time, tap the Google button again.
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5. This time enter the Google Account username and password you used to create your old Pokémon GO account.
Once you are logged into the old account, all of the progress, Pokémon, items and data will be restored in the game. As often happens with new games, there can be hiccups when an update is released. The latest version, 1.1.1 is already available on iTunes for free.
Pokémon GO requires iOS 8.0 or later and 104 MB of free space to install.