iPhone 4

News Roundup: iPhone 4 Antenna Problems Continue

The furor over Apple's iPhone 4 antenna design and its impacts on reception when held in the so-called "Death Grip" continue and here are the latest developments. First of all, don't expect AppleCare representatives to replace your iPhone 4 if you're experiencing the issue. Not only this, but Apple employees have been explicitly told not to offer owners free iPhone 4 Bumper cases.

apple iphone 4 bumper case

A leaked document posted on BGR instructs Genius Bar employees to troubleshoot the problem, however if the antenna works fine when the iPhone 4 is resting flat on a table, then Apple considers the device to be properly operating. A software fix is not mentioned, and several solutions are to be suggested to the customer.

Apple, AT&T Holding iPhone 4 Pre-Orders for Late Paying Customers

We've received emails from several iPhone customers, panicked over the possible loss of their yet-to-ship pre-ordered iPhone 4. These users have all received an email from Apple indicating that their pre-ordered iPhone 4, which was otherwise ready to ship, is being held by Apple based on instructions from AT&T. The letter instructs that Apple will attempt to reprocess the order daily for 7 days, at which time the order will be cancelled if the customer has not resolved the issue with AT&T.

The letter to customers reads:

Report: Verizon iPhone 4 Arrives in January 2011

We've heard all the rumors before, but a critical mass of information is making it evident that the iPhone 4 is destined for Verizon Wireless this coming January. Bloomberg reports from unnamed sources that customers will be able to buy a Verizon-compatible iPhone 4 in six short months.

apple iphone verizon carrier

This follows information from DigiTimes that an order for 10 million CDMA iPhone 4 devices will be fulfilled later this year. CDMA technology is compatible with Verizon's network. News stories about Apple negotiating with Verizon have been floating around for months, if not years.

How can I fix iPhone 4 antenna reception problems?

The industrial design of Apple's iPhone 4 was announced with much fanfare, including the efficient and attractive-looking stainless steel rim that doubles as an antenna. Unfortunately, when held a certain way reception issues become a problem.

In particular, the iPhone 4 responds poorly when two metal pieces on either side of the gap are touched together in the lower left hand corner of the iPhone. Here are some solutions to the problem:

Does iPhone 4 FaceTime video calling use cellular voice plan minutes?

No. Even if you initiate a video chat during a phone call, the iPhone will automatically switch to Wi-Fi from that point forward and your cellular plan will not be charged voice minutes.

Apple has confirmed that FaceTime video chat will only be available via Wi-Fi through the end of 2010. The company is discussing the future of video calling technology and billing with cellular carriers.

In the meantime, you can make video calls on Wi-Fi and they will not be charged to your voice minutes.


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