T-Mobile

How to Get a Refund from the AT&T and T-Mobile Cell Phone Cramming Settlement

Both AT&T and T-Mobile have negotiated a settlement with the FCC after charging customers for third-party message subscriptions. This practice is also known as "cramming," where carriers add unauthorized charges to a customer's bill for other companies. The charges are normally listed as something innocuous like a $1.99 "service fee" which causes them to go unnoticed on a customer's monthly bill. You may be entitled to a refund for bogus charges if you have ever received daily horoscopes, dieting tips, dating advise, etc. on your cell phone. Here's how to find out if you qualify for a refund from AT&T and T-Mobile:

ATT&T Refund

AT&T agreed to pay $105 million to settle with the FCC. Some of this money will be refunded to customers who apply before May 1, 2015. You can visit this website and enter your email address or phone number to apply for a refund online.

T-Mobile Will Answer Your Questions Live During Dec. 16 Un-carrier 8.0 Event

It's unclear why anyone would want to watch a live webcast of T-Mobile's Un-carrier 8.0 event, but the option will be available to those who do, thanks to Yahoo! News. The event will take place on December 16, at 10:30am EST / 7:30am PST. T-Mobile CEO John Legere will be answering questions live during the event. You can visit newsroom.t-mobile.com for a link to the live webcast starting tomorrow morning, and tweet your questions to @TMobile with the hashtag #Uncarrier8, once the event kicks off.

UnCarrier 8.0

T-Mobile promises to deliver all the details on their "next market changing move" during the live event.

“Uncarrier 8.0 is ready to roll, and you’re invited to join us for the unveiling of one of our biggest and boldest moves yet. This one is so big we had to keep it a surprise.”

T-Mobile Urges Sprint Customers to Break up with Their Framily

Sprint has rolled out a new Family Share Pack and unlimited $60 individual plan after killing off their "Framily" campaign because it was too complicated for customers to understand, but T-Mobile said it is not enough in another hilarious press release. The UnCarrier is urging its customers to rescue their friends from Sprint by offering unlimited data on its LTE network for one-year.

Sprint $60 Unlimited Plan

T-Mobile says "Sprint’s customers have suffered much," and that their friends should throw them a lifeline so they no longer have to endure the carrier's dysfunctional Framily and "bad deals".

“It continues to amaze me to see the old carriers failing to listen to their customers−or reward them for their loyalty,” said John Legere, president and CEO of T-Mobile. “That arrogance and indifference has defined the U.S. wireless industry for too long. We’re changing all that. In fact, this entire Un-carrier consumer movement is built on the simple act of listening to customers.”

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