T-Mobile

T-Mobile Will Answer Your Questions Live During Dec. 16 Un-carrier 8.0 Event

It's unclear why anyone would want to watch a live webcast of T-Mobile's Un-carrier 8.0 event, but the option will be available to those who do, thanks to Yahoo! News. The event will take place on December 16, at 10:30am EST / 7:30am PST. T-Mobile CEO John Legere will be answering questions live during the event. You can visit newsroom.t-mobile.com for a link to the live webcast starting tomorrow morning, and tweet your questions to @TMobile with the hashtag #Uncarrier8, once the event kicks off.

UnCarrier 8.0

T-Mobile promises to deliver all the details on their "next market changing move" during the live event.

“Uncarrier 8.0 is ready to roll, and you’re invited to join us for the unveiling of one of our biggest and boldest moves yet. This one is so big we had to keep it a surprise.”

T-Mobile Urges Sprint Customers to Break up with Their Framily

Sprint has rolled out a new Family Share Pack and unlimited $60 individual plan after killing off their "Framily" campaign because it was too complicated for customers to understand, but T-Mobile said it is not enough in another hilarious press release. The UnCarrier is urging its customers to rescue their friends from Sprint by offering unlimited data on its LTE network for one-year.

Sprint $60 Unlimited Plan

T-Mobile says "Sprint’s customers have suffered much," and that their friends should throw them a lifeline so they no longer have to endure the carrier's dysfunctional Framily and "bad deals".

“It continues to amaze me to see the old carriers failing to listen to their customers−or reward them for their loyalty,” said John Legere, president and CEO of T-Mobile. “That arrogance and indifference has defined the U.S. wireless industry for too long. We’re changing all that. In fact, this entire Un-carrier consumer movement is built on the simple act of listening to customers.”

T-Mobile to Crack Down on Peer-to-Peer File Sharing

T-Mobile plans to start addressing users who are abusing their unlimited 4G/LTE data plans, according to an alleged internal memo published by TMO News. The memo sent to T-Mobile staff reads:

"T-mobile has identified customers who are heavy data users and are engaged in peer-to-peer file sharing, and tethering outside of T-Mobile’s Terms and Conditions (T&C). This results in a negative data network experience for T-Mobile customers. Beginning August 17, T-Mobile will begin to address customers who are conducting activities outside of T-Mobile’s T&Cs.”

T-Mobile

The memo also contains a 4-step plan to handle customers who are violating T-Mobile's terms and conditions.

T-Mobile will first contact the alleged abuser to notify them that they are violating their terms and conditions. The customer's account will be tagged with a "Misuse Warning SOC" until their next billing cycle. If the abuse continues, T-Mobile will then throttle the customer's data speeds. The account will also be marked by a "Misuse Throttle SOC" so customer care and other staff will know why that customer is experiencing slower speeds.

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