iTunes

How do I get an iPhone app refund on iTunes?

If you would like to request a refund for a recently purchased application from the App Store, you can contact Apple using iTunes directly. Here are the steps to ask for a refund to your iTunes account:

1. Open iTunes and navigate to the top menu Store -> View My Account.
2. Click See All under the section titled Purchase History.
3. Click the grey arrow to the left of the Order Date.
4. Click the Report a Problem button.
5. A column titled Report a Problem will appear with a list of apps purchased that day. Click Report a Problem next to the app you would like refunded.

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Did Google Pull Google Books From the App Store?

Submitted by Marshall Walker on July 23, 2011 - 4:51pm

The Google Books app has been missing from the iTunes App Store for about a week. 9to5Mac reached out to Apple and Google on Thursday, but no answer from either party has left them wondering why it disappeared. Google Books was just launched last year, and received an update this past April. Why do all that work to only pull the plug a few months later? Or did Apple kick them out?

9to5Mac points to Apple's new TOS that gives them 30% of all sales (they also mention Harry Potter, but what did he ever do to Apple?):

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Why won't iTunes see / detect my iPhone? (Mac)

So you're suddenly finding that when you connect your iPhone to your Mac, iTunes seems completely unaware that you've done so. iPhoto or Lightroom might see your iPhone and try to import photos from it, and your iPhone knows it is connected (charging icon appears on your iPhone), but your computer seems none the wiser.

Well, there are a variety of circumstances under which this can happen and a variety of reasons why. Rather than go through all of them (which some of you might like us to), here's the most common reason and the most common fix.

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Apple Highlights Ringtone Purchasing in iOS 4.3

Submitted by Bob Bhatnagar on March 6, 2011 - 11:12am

Need a ringtone on the fly? If you don't mind spending money for a 30-second ringtone, Apple has you covered in iTunes. The latest iOS 4.3 release is the gold master and this firmware brings ringtone purchasing to the foreground. The update will be available to AT&T iPhone users starting on March 11, 2011.

Currently if you're interested in buying a ringtone from Apple, you have to find the ringtone collection within the iTunes app. To navigate there now and preview ringtones you must open the iTunes app, select More from the bottom menu and choose Ringtones. Not difficult, however many iPhone users forget the feature is even an option.

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iPhone Game Tiny Wings Dominates App Store

Submitted by Frank Macey on February 25, 2011 - 12:18am

Angry Birds has met its match, and it's another bird game for the iPhone. Tiny Wings was launched one week ago with little fanfare and has managed to become the top paid app in the iTunes App Store. The overnight success of previously unknown developer Andreas Illiger is earning him $0.99 per download.

The app itself is small enough to download over a 3G connection and features graphics that change every single day. Gameplay only requires one finger and a desire to beat your previous high score. The object of the game is to fly for as long as possible in one day before night comes and you're forced to sleep.

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