My iPhone ring/silent switch is stuck on mute, how can I turn on sound?

My iPhone ring/silent switch is stuck on mute, how can I turn on sound?

Some iPhone owners have had their ring/silent switch stop working. In some cases the switch gets stuck on ring, which means that entering silent mode requires special workarounds to fix. In other cases, the switch gets stuck on mute, which means your iPhone will only vibrate or be silent depending on the settings.

There is a fix for a mute button that's stuck on mute. Again, if you need to fix a ring button that won't go silent, check these instructions first. You can regain control of your iPhone and bring back the sound with the following instructions.

The best way to circumvent a broken ring/silent switch is with software. There is a jailbreak app that will allow you to control silent or ring modes without the switch, whether or not it's broken. The app requires that you jailbreak your iPhone and open the Cydia app store.

In Cydia, navigate to Sections -> Utilities or use the search function to find one of the following apps:

For devices running firmware earlier than iOS 4.0, look for Auto Profiles Manager.
Those with newer iPhones should install Auto Silent.

Although this app will cost around $3 as of this writing, it's a small price to pay to bring back ringing functionality to your iPhone. Once installed, you can make your iPhone ring again by following these steps:

1. Run the AutoSilent app
2. Tap Disable iPhone Silent Switch
3. Touch OK to continue

Now you have circumvented your broken hardware switch and the iPhone should have normal sounds restored.

Note: Depending on whether or not your switch is stuck in mute or ring mode, enabling or disabling the hardware switch with Auto Silent will toggle the sound on your iPhone!


Thanks buddy.. it really work. Appreciate your efforts ..

hats off

Thanks it worked perfectly

You Are The Best!!!
i got my iphone 4 for almost 4 years now, i'm buying a new HTC this may,
thank you for the assistance!!!!

Thanks so much! You saved the day!!!

Hey Jodray,

Thanks for solution, it worked for me.
It was great help, I got frustrated with no sound problem. Solution was so simple, but never thought of it.
Thanks again!

Thanks a lot Jodray. A hidden issue; but you guided in a very simple way.

Thanks Jo.... U are so smart... It worked like magic

You r a genius.....

Great tip thanks

Many thanks.. Your solution worked a charm .


Wow, this worked! Searched all over for an answer to my suddenly not getting alert sounds or keyboard sounds and finally found your post. Thanks so much!

Thank you so much. My wife's iPhone 5 was stuck on mute and using the assistive touch method restored the ringer.

Thank you! Much better than jail breaking your phone :)

Yay!!! this worked thank you!!!!

Thank you so much!! Works fine now!!! I'm not a tech person and at 67 yrs young, even I followed the directions and.....All is well. Thank you.

Thanks, it worked for me. Cathy from Vancouver, BC

THANK YOU!!!!!! The case on the phone is one that must be screwed shut and the toggle on the case will switch it to mute but not switch it back! This worked like a charm to get it switched over. :) Thank you again!!!!!

Thank you. Worked like a charm!!!!!

Thanks a million, you rock!! My daughter was going crazy with the silent treatment! lol!! She was upset because she has been taking good care of her Iphone 6 plus and with 8 months of use that shouldn't be a problem for such an expensive phone. Thank you, thank you!!

Yes it worked!! Thanks so much!! I was so frustrated.. They wanted to charge me for an entire new phone

Seriously thank you so much this worked perfectly.
The only small issue is when it's loud it say it's on mute and the other way around but I'm fine with that
Just wanted to let others now :)

No sorry, it did not work for me with my iPhone 6

great job! Thank you.. I unmute my iphone now :)

I can't get it to work. When I push white button I touch device then turn up ringer and press mute button to turn off mute. I then get an arrow pointing back to volume up, which seems to turn volume off again. Mute button stays off. What am I doing wrong??5

Great fix. Thank you.

I tried your suggestion and it was great!! The sound is back and all is normal. Thank you so much!!

Thank you!!!! Let there be sound!!!

Brilliant. It worked and amazed.

Fantastic. Many thanks

I was so familiar to Assistive touch as I love to use it for screenshots. But I had never noticed the mute volume buttons. I am smiling as I can hear my keyboard clicking away !! Thank you ;)