Why does it say my email was "rejected by the server because it does not allow relaying" when I try to send it?

I'm able to download/get my email just fine but when I try to send an email, I get the message that my email was "rejected by the server because it does not allow relaying." What gives?

If you try to send an email from your iPhone and get an error message that says "A copy has been placed in your outbox. The recipient was rejected by the server because it does not allow relaying," chances are you need to check your outgoing mail server settings. Here's how:

1. Go to Settings -> Mail, Contacts, Calendar and tap on your email account.

2. Tap on "Account," then go down to the "Outgoing Mail Server" section and tap on "SMTP."

3. Tap on your Primary Server.

4. Even though it says "Optional," fill out both user name and password under Outgoing Mail Server.

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5. Tap "Done" in the top right to save your changes.

How to set up outgoing mail server in iOS 8
tags: 
Email and Messaging

Comments

Lola replied on

Thanks for this info and Mountain Mike's additional comments fixed both my Ipad and husbands immediately

Crysthal Watson replied on

Thanks sooooo much. Really helped!!

Peter Coleman replied on

Thanks, problem solved!

Bewkie replied on

Thanks you for saving my iPad! The secret was filling in the 'not compulsory' email and password details. Brilliant and superior advise. Many many thanks.

CC replied on

I just deleted the email account then readded it and the problem was solved.

Hal L Rose replied on

I tried the suggested fix and it did not work. I even tried restarting the phone after I followed your instructions. It still did not work. Help! Thanks

Anonymous replied on

Brilliant! Thanks for this it worked straight away!

Terrie replied on

Worked like a charm. Thank you!!

Abdul replied on

I am having the same problem 'rejected by server'
on an iphone 7 so the above remedy i cant use as its all changed now

Anonymous replied on

Thank you, this has been bugging me for ages! sometimes it worked and not other timess.

Anonymous replied on

Thank you, this has been bugging me for ages! sometimes it worked and not other timess.

John replied on

This was useless - my phone linked to none of these options. stuck with a useless phone

Fabiana Graff replied on

It works! Thanks

Pat replied on

Heeelp! I already followed all the step but it's still not working. I'm frustrated already. I turned off my phone and restarted again only to find out that it kept on adding the same smtp server or nor whatever. I'm using iPhone SE..

zatheesh replied on

Thanks bro!
this really helped me a lot

Anonymous replied on

Thanks! Easy instructions and works now!!

Anonymous replied on

Still a thing! Thanks for the help!!

Anonymous replied on

Thank you so much!!

Annette replied on

Thanks! So simple, and yet so frustrating if it doesn't work!

Ndeu replied on

Thank you very much. This solved my problem.I was about to smash my iphone :)

Naya replied on

Thanks! great help

Barrie replied on

I had this problem for 1 year and it's now resolved - I wish that I had found this fix sooner! Thank you!

Gail replied on

Fixed the problem!! So thankful.

anonymous replied on

Worked for me. Thank you!!

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