Lawsuits Mount as Apple Works on iPhone 4 Software Fix

Apple now claims an error in the iPhone 4 firmware is responsible for the dramatic drop in signal bars some have experienced when the device is held a certain way. An update for iOS 4 will be released in the coming weeks to address the problem, but in the meantime several lawsuits have been filed against Apple over the issue.

The most recent suit was filed Friday in the Northern District of California and accuses Apple of false advertising, breach of warranty, and unfair competition among other complaints. The plaintiff, Steve Tietze is seeking class action status for the case and contends that Apple is guilty of "misrepresenting and concealing material information in the marketing, advertising, sale, and servicing of its iPhone 4 - particularly as it relates to the quality of the mobile phone antenna and reception and related software."

The Best Buy iPhone 4 Pre-Order Experience: Sad, But True

When the iPhone 3GS came out, I preordered it from Best Buy. On the day before the launch, I got a call to schedule my appointment to pick it up. Knowing that activation would be easier the day after the launch, I set my appointment for the day after. I walked in, picked up my phone and was out the door in about 20 minutes.

best buy iphone 4 pre order

Top 10 iPhone 4 Bugs, Issues and Complaints

Cupertino, we have a problem. With over 1.7 million iPhones sold in just three days, Apple's production capacity is at its limits. With so much innovative technology packed into such a small device, there are bound to be some lemons. Many customers have received their iPhone 4 and have no issues, while others have hit the support forums and message boards to voice concerns.

apple iphone 4 glitches

Problems range from inconvenient to completely unfixable. The iPhone 4 comes with one free year of AppleCare, which means that one visit to the Genius Bar can help. With so many iPhones hot off the factory floor, its not guaranteed that even replacement hardware won't have issues of its own. Here's a list of the top 10 iPhone 4 bugs, issues and complaints to watch out for when you receive your shipment from Apple.

News Roundup: iPhone 4 Antenna Problems Continue

The furor over Apple's iPhone 4 antenna design and its impacts on reception when held in the so-called "Death Grip" continue and here are the latest developments. First of all, don't expect AppleCare representatives to replace your iPhone 4 if you're experiencing the issue. Not only this, but Apple employees have been explicitly told not to offer owners free iPhone 4 Bumper cases.

apple iphone 4 bumper case

A leaked document posted on BGR instructs Genius Bar employees to troubleshoot the problem, however if the antenna works fine when the iPhone 4 is resting flat on a table, then Apple considers the device to be properly operating. A software fix is not mentioned, and several solutions are to be suggested to the customer.

Apple, AT&T Holding iPhone 4 Pre-Orders for Late Paying Customers

We've received emails from several iPhone customers, panicked over the possible loss of their yet-to-ship pre-ordered iPhone 4. These users have all received an email from Apple indicating that their pre-ordered iPhone 4, which was otherwise ready to ship, is being held by Apple based on instructions from AT&T. The letter instructs that Apple will attempt to reprocess the order daily for 7 days, at which time the order will be cancelled if the customer has not resolved the issue with AT&T.

The letter to customers reads:

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