Top Five iPhone 5 Problems, Bugs and Complaints

The iPhone 5 may be a technical achievement by Apple, but as always happens when you produce tens of millions of copies, something is bound to go wrong. Reports from early adopters of the latest generation iPhone have been overwhelmingly positive, however there are some users who have experienced problems. None of these have stemmed the record-breaking sales that started on launch day.

Apple iPhone 5 black

Some Apple fans might be waiting to pull the trigger on an upgrade until early iPhone 5 issues are worked out. Often an iOS update will solve some problems, while others are manufacturing glitches that can be returned under the Apple Care warranty. So what has been making headlines in the "needs improvement" department? Here are the top 5 problems, issues and complaints revolving around the iPhone 5 launch.

1. Scuffgate

As the first round of pre-orders were fulfilled, some iPhone 5 owners opened the packaging to find a damaged aluminum chassis. Scuffs and scratches in the metal or around the polished bezel were discovered on brand new devices as the layers of protective film were removed. Clearly a manufacturing issue was at fault, and some reports have indicated that Apple has tightened up quality control standards to reduce factory damage. The aluminum will of course naturally scratch and dent with wear and tear, however it would be a surprise to receive a new iPhone 5 already nicked.

2. Apple Maps

With all of the hoopla surrounding Apple's home-brewed Maps application, fans of Google Maps were disappointed when the software was finally released. Mapgate revealed screenshots of missing roads, places with the wrong name, and low resolution satellite imagery. Apple has made it clear that Maps is a work in progress, and the more people that use the software the better it will become. Transit directions and street view may be missing, but Flyover mode in 3D and turn-by-turn navigation don't come with Google Maps. iPhone 5 owners who miss the old version can save the Google Maps web app to their home screen to restore full access to Google's product.

3. Wi-Fi Data

A carrier update has already been issued to Verizon iPhone 5 owners, addressing a bug where cellular data plans were charged for usage over Wi-Fi. This could be a serious issue for heavy data users who depend on Wi-Fi to prevent overages and additional charges. Verizon has pledged not to charge anyone for miscalculated data usage due to the iPhone 5 problem. Some reports have indicated the issue may not be limited to Verizon. AT&T and Sprint have not issued carrier updates yet, so it's not clear whether or not these subscribers are affected. Watch your data usage carefully when you first get the iPhone 5 to make sure this bug doesn't show up.

4. Light Leak

After the white iPhone 4 saga from a couple of years ago, Apple seems to have the two colors they produce down pat. Still, there have been some reports of white iPhone 5 units with a light leak around the edge of the unit. The problem happens when using the iPhone in the dark. The illuminated display lighting can be seen peeking out through a gap between the front glass and the aluminum sides of the device. iPhone 5 users complaining of the problem have posted on forums, stating that Apple replaced their devices under warranty.

5. Keyboard Flicker

Last but not least, in what sounds like it could be an iOS 6 software problem, some iPhone 5 users are seeing a strange flicker when the keyboard appears on screen. Whether they are entering a password for the App Store or using another application that brings the keyboard scrolling up, dark static lines across the display flicker and disappear. Some have reported the bug only appears when typing certain characters. In any case, although the problem may be disconcerting it doesn't sound like the issue is affecting normal keyboard operation. Apple is sure to address the problem in an upcoming iOS update.


Also note fault with not being able to hear from the iPhone 5 earpiece. When selecting loudspeaker you can hear when on a call, but taking loudspeaker to hear normally through the earpiece is just silent and blank.

Looking through search on net, discovered that many other iPhone 5 users have had similar problems, with many taking it back to Apple who confirmed it was a hardware fault.

Maybe they should just send XO Skins iphone 5 protectors with every phone. That was it will fill in the out of the box scratches and prevent future ones

well, apple do not manufacture the products, and btw, the only thing inside apple iphone and ipad is the processors, anything else is not the apple match, just like the LCD, quality area should not release low quality products.... if it has some scratch and things like that inside, it's probably a manufacturing problem, or the vendor has opened the box before...

light leak is a LCD quality problem, that has a low % to pass with a problem in the tests... that are very rigorous... if someone want to blame the light leak, they should do it with LG, Toshiba, Samsung and some other.

horrible grammer

Keyboard Flicker.

"Apple is sure to address the problem in an upcoming iOS update."

How do you know and do you have authorisation to give information about future Apple release plans? Do you own stock in Apple?

Things i did : "IS IT A BUG????"

1.I turned my "siri" to "OFF"!!!
2.I locked the phone with "passcode"!!
3.When i press the "home" button for a long time, it goes to "voice control" from which i can say "call with a contact name"..It just goes through without asking for a passcode..
What is it?
Is this a bug?

But this issues will not come into picture if "siri" is "ON"..

To those who don't use siri..It is a real "DANGER"....

You forgot the biggest one.

The screens are manufactured by 3 seperate companies and the difference between them is staggering.

In store, you will always see their very best displays, but which one you get is a complete lottery.

At one end of the spectrum, the display is crisp, with great colour reproduction and perfect whites.

On the other end, you could have one with yellow whites, and very poor colour reproduction with the whole thing looking washed out.

I had a great screen on my first phone which developed a fault and was replaced. The replacement was atrocious. I swapped it out again and again until I got a good screen. Fair play to Apple for allowing me to do that, but this shouldn't be an issue in the first place. They should be exactly the same across the board, or so close to the same as to be barely noticeable.

I cannot believe that more people don't question this and just accept it. Mind you, when I compare my screen with a friend's poor quality one, they always demand a replacement. It's that obvious!

oh yeah... my 1st one was not sharp.. but 2nd is sharp... thought its a protector problem... & ignore it....but its a fault

never ever have this kind of problems with Samsung and Nokia

Hi there, I am facing 2 issues... i change the phone also but still going on...
1-Touch Locked.... sometime touch locked & its not working & I have to switch off & on
2-sim connectivity gone, people are calling me & but my phone is switch-off for them... but it on & with full signal.... & after sometime is become.. ok... this is my 2nd Iphone 5 & still facing that issues, & I am thinking to go for complaine but its not happening always... & when you go there it seemz fine... :(

I can solve your second problem. This happened with my i phone to, go to settings and check if don't disturb mode is on if it is on then switch it off. If it is on then the people calling you will receive a message that you're phone is turned off.

heyy it's problem of iOS 6 which we are using in our i5.
I am also facing same proble. even my frnds.
so overall it's. more advanced iOS with our old phone problem.

No sound when videotaping using the camera (video feature) AND
No sound with face time ... The other person can't hear me, I can hear them!

I have a 5c with the latest iOS update. Lately when I try to send a picture from my album by texting it, the page comes up without an address bar. I have to shut the phone down completely to get it to appear. Then I'm ok for a day or two.
Is this common?