AT&T

New pricing and data plans are taking effect on Saturday for AT&T customers who are Mobile Share Value plan subscribers. The company also announced that customers on a new 15GB plan or higher get unlimited voice calling and text messaging to Canada and Mexico. The revised plans continue to include rollover data, which rolls over any unused data from an individual month into the following billing period. Some existing plans will be scrapped in favor of different usage tiers and new pricing:

GoPhone customers will automatically get major improvements to their data and calling plans starting in two days. AT&T has announced increases to high-speed data allowances on pre-paid $45 and $60 per month plans. The less expensive plan will jump from 1GB to a 1.5GB allowance.

Customers with $60 plans will see an increase from 2.5GB to 4GB. These changes will not increase billing costs. All GoPhone plans are actually unlimited data, however the data allowance is the amount of high-speed monthly data usage. After these amounts are reached, speeds are reduced.

AT&T fired another salvo in the ongoing battle between mobile carriers today. Responding to T-Mobile's Data Stash announcement, AT&T launched Rollover Data. Long-time AT&T subscribers will recognize the Rollover concept, which was applied to voice minutes in older calling plans. Rollover Data makes it possible to carry over an unused data allotment into the following month.

This can help prevent overages and additional costs for eligible customers. The Rollover Data is shareable between devices, and will expire at the end of the rollover month if not used. The entire cycle begins again with each billing period. Rollover Data is set to begin on January 25, but what plans are eligible for the feature?

Both AT&T and T-Mobile have negotiated a settlement with the FCC after charging customers for third-party message subscriptions. This practice is also known as "cramming," where carriers add unauthorized charges to a customer's bill for other companies. The charges are normally listed as something innocuous like a $1.99 "service fee" which causes them to go unnoticed on a customer's monthly bill. You may be entitled to a refund for bogus charges if you have ever received daily horoscopes, dieting tips, dating advise, etc. on your cell phone. Here's how to find out if you qualify for a refund from AT&T and T-Mobile:

AT&T agreed to pay $105 million to settle with the FCC. Some of this money will be refunded to customers who apply before May 1, 2015. You can visit this website and enter your email address or phone number to apply for a refund online.

Need a replacement phone or charger in a hurry? AT&T now offers in-store pickup for online orders. The wireless carrier is touting the new service as a way to avoid the wait and expense of shipping that normally follows after buying a product online.

The promotional video above highlights some awkward moments involving the loss or destruction of mobile devices. By clicking to order and then heading down to the local AT&T retail store, these problems are solved fast. Details regarding the new service can be found in the AT&T blog post Delivering Convenience One Click at a Time.