Back in the days of the original iPhone, Apple printed each device's serial number right on the back of the iPhone. This is no longer the case, but every once in a while iPhone owners still need their serial number. Checking for warranty coverage or scheduling a repair typically requires entering this information, as each iPhone has its own unique number.
Does your iPhone 8 suffer from unexpected shut downs or a frozen screen? Apple has identified a manufacturing defect on some iPhone 8 logic boards, which causes these issues and more. In some cases, affected devices won't turn on. While the percentage of iPhone 8 units with this problem is small, Apple will repair eligible devices free of charge.
Despite the fact that Apple products are mostly intuitive and self-explanatory, it can still help to read the directions. For anyone looking to expand their knowledge of the HomePod and its many capabilities, the official User Guide from Apple is the definitive source of all things HomePod. You won't find the HomePod guide on iBooks, only on the web.
There are many ways to get support from Apple for iPhone, iPad and iPod touch problems. The Apple Store Genius Bar is often the first line of support for many Apple users. Having someone look at your device and run diagnostic testing requires an appointment in advance. Otherwise you could find yourself at the Apple Store waiting a long time for the next available time slot.
Apple has launched a support channel on YouTube featuring videos on how to perform a variety of simple tasks on the iPhone and iPad. The new channel includes detailed step-by-step tutorials on topics like "how to mute or leave a group conversation."